Senior Associate, Physical Security Engineer, Global Workplace Services

Capital One•McLean, VA

15d

About The Position

Senior Associate, Physical Security Engineer, Global Workplace Services At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions. In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We’re constantly transforming our workplace to enable our employees to work the way they work best. But it doesn’t stop there. We don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community—we’re a well-oiled machine! That’s why our team is looking to add a Senior Associate, Physical Security Engineer. As a Physical Security Engineer, you’ll be a key contributor to our team by maintaining and optimizing system configurations, performing regular system audits, and contributing to life safety initiatives. You will ensure our physical security systems are consistently aligned with industry best practices and enterprise standards, while providing Tier 2 technical support. Collaboration with senior engineers and cross-functional teams will be essential to deliver holistic solutions that serve and safeguard our communities and facilities. The Ideal Candidate Should: Have strong communication skills, with the ability to translate technical concepts to non-technical stakeholders. Collaborate and contribute to team deliverables Actively engage with others to build relationships Be attentive to the customer experience; with strong flexibility to adapt to changing priorities and direction in a dynamic work environment. Be able to thrive in a fast-paced environment that involves both working independently and collaborating with others Be knowledgeable of industry security standards and operational requirements Be familiar with quality assurance, auditing processes, and risk management methodologies

Requirements

High School Diploma, GED, or equivalent certification.
At least 3 years’ hands-on experience with physical security technologies (intrusion alarms, access control, VMS) in IT environments.
At Least 1 years experience with networking devices, connectivity protocols: VLANs, TCP/IP, firewalls, VPNs, and cloud technologies.
At least 1 year of experience in configuring and maintaining systems.
At least 1 year experience in providing customer-facing technical support, including troubleshooting and resolving technical issues.

Nice To Haves

Certifications in physical security systems or related technologies (e.g., Certified Security Systems Technician, AWS, Network+).
At least 1 year experience with network/ firewall technology and Cisco switching and routing
At least 1 year experience in providing technical support for physical security alarm, video surveillance, and access control systems in a robust IT environment.
At least 1 year with scripting or automation tools (PowerShell, Python, Google Apps Script) to streamline processes.
At Least 1 year Experience conducting training sessions and user demonstrations to promote technology adoption.
At least 1 year experience with quality assurance, auditing processes, and risk management methodologies

Responsibilities

System Configuration & Management : Maintain and update physical security system configurations using defined procedures to align with enterprise standards and ensure system integrity.
Documentation & Compliance : Produce and maintain accurate, current documentation for configurations, and procedures. Conduct audits to ensure systems meet enterprise security requirements and compliance standards.
Technical Support & Troubleshooting : Provide comprehensive technical support, serving as a Tier 2 escalation point, diagnosing system faults, performing root-cause analysis, and coordinating Tier 3 and vendor support when needed.
Testing & Reporting : Collaborate with Senior Engineers to implement process optimizations and resolve technical challenges, ensuring minimal downtime. Document quality assurance measures that support incident response strategies.
Field Engagement & Training : Travel to new sites for security technology commissioning, and to deliver end-user training on security equipment.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website .
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

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