Senior Associate, Marketing Operations

RVO Health•Charlotte, NC

20d•$73,000 - $85,000•Hybrid

About The Position

RVO Health is seeking a Senior Associate, Marketing Operations to lead the successful delivery of projects and execute cross-functional campaigns for our Creative and Marketing teams. Reporting to the Associate Director of Marketing Operations, this person will collaborate across internal teams, lead business initiatives, and ensure that creative and marketing processes, workflows and team culture are all working together cohesively in support of the user and business goals. The successful candidate will be a highly-organized project manager who thrives in a fast-paced, dynamic environment and excels in proactive communication and process optimization. They must be a self-starter who has a love for implementing processes, finding efficiencies, utilizing AI tools, executing on guidelines and can bring clarity and simplicity to complex situations and projects. Proficiency in Microsoft Excel and Project Management Systems (Asana, Jira) strongly preferred. This role will work very closely with the Creative, Marketing and Editorial teams on Healthgrades, Healthline Media, Optum Now, and more.

Requirements

3+ years of experience at a major media company, agency, or equivalent in an operations or project management role
A track record of success in managing the delivery of consumer-facing, quality projects in fast-paced environments
Exceptional communication, presentation, and organizational skills
A candidate that excels in planning, scheduling, project communication, issue resolution, change management, and risk management
Understanding of project management tools, softwares and process and how to implement them
Be a motivated self-starter who is also a team player with great cross-group collaboration skills
Ability to manage timelines, deadlines and prioritize accordingly with exceptional time management skills
Detail-oriented, yet able to look at a wide array of choices and identify what truly matters
A strong understanding of the media landscape and major trends in the industry
Passion for health and wellness and an interest helping others live stronger, healthier lives

Responsibilities

Direct and lead marketing and creative operations for key verticals including Healthgrades, Novant and Optum Now
Own the day-to-day project operations, process development, planning, execution, auditing status of all assignments, provide status updates, and field feedback
Build and own cross-functional business reporting for Marketing Operations and Creative teams
Collaborate with cross functional teams to ensure proper alignment and expectations of creative resources for all current and upcoming projects
Develop systems and processes to enable creative and marketing teams to work efficiently and seamlessly to ensure on-time delivery of work
Intake new requests and track current requests and while maintaining comprehensive project documentation in project management software
Coordinate meetings with stakeholders related to project execution and provide updates to leadership, including next steps, assigning tasks and securing follow up meetings
Own all project communication and timing from initiation, planning, execution, monitoring, and close of the project
Develop detailed project plans that track project progress against goals, objectives and timelines, actively ensuring flawless execution of the work
Ensure impromptu requests are accounted for and on track
Perform risk management to minimize project bottlenecks and roadblocks

Benefits

Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Pharmacy Benefits
Income Protection Plans
Pet Services Plans
Mental Health Support
Wellness Coaching
HSA- Health Savings Account
Commuter Benefits
Gym & Fitness Center Discount Program