Senior Associate, Dasher & Logistics - Regional Operations (West) Strategy & Operations

DoorDash USA•Los Angeles, CA

14h•Onsite

About The Position

DoorDash is looking for you to join our team as a Senior Associate, Regional Operations - Parcel on the Drive team. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. We operate at the intersection of strategy, execution, and quality — obsessing over performance, efficiency, and scalable processes as we expand our footprint. This team partners cross-functionally with Product, Engineering, Business Development, and external partners to launch new capabilities, improve performance, and standardize best-in-class operational practices across our logistics network. We are looking for someone to drive quality improvements, unblock complex logistical challenges, and build scalable, standardized systems to ensure on time delivery. Our regional operations team focuses on delivery quality, loss prevention, operational efficiency, and merchant experience. You will play an integral role in managing day-to-day operations and site performance in a specific region within the U.S. You will work with both internal and external stakeholders to build and implement key operating procedures to drive compliance and improve quality. This role reports directly to the Regional Operations Manager. We expect this role to be up to 25% travel.

Requirements

You solve problems from first principles. You’re excited to solve problems in innovative ways and you resist “this is how it’s always been done” thinking
You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in fast-paced startup environments
You’re analytical. You let data win arguments. You are a data-driven problem solver able to analyze and synthesize data in SQL/excel independently
You go high and you go low. You’re able to take insights from time spent on the floor and distill them into actionable and scalable initiatives for the business
You have 3+ years’ experience in on-the-ground warehousing or logistics, preferably in the 3PL space.
You have a Bachelor’s Degree in a related field
If internal, you qualify for internal mobility guidelines

Nice To Haves

You have experience scaling operations in a successful start-up
You have a demonstrated interest in logistics, on-demand services, and marketplaces
You have multi-unit management experience
You have experience working with 3PLs

Responsibilities

Analyze performance and unlock opportunity — Identify high-impact operational challenges, uncover root causes through quantitative and qualitative insights, and implement scalable solutions that improve service quality, efficiency, and reliability of the network
Scale processes and operations — Partner cross-functionally with Product, Engineering, Analytics, and Business Development to standardize operating procedures and build systems that support sustainable growth
Drive success metrics — Support 3P performance across 15–20 locations—partnering with site leadership to keep operations running smoothly, efficiently, and safely while continuously raising the performance bar.

Benefits

opportunities for equity grants
comprehensive benefits package to all regular employees
401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off
paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical benefits
dental benefits
vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance
mental health program
flexible paid time off/vacation (for salaried roles)
80 hours of paid sick time per year (for salaried roles)
vacation accrued at about 1 hour for every 25.97 hours worked (for hourly roles)
paid sick time accrued at 1 hour for every 30 hours worked (for hourly roles)
premium healthcare
wellness expense reimbursement