Senior Associate, Brand Program Manager (Risk and Well-Managed)

Capital One • McLean, VA

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About The Position

Senior Associate, Brand Program Manager (Risk and Well-Managed) The Brand department works to make Capital One’s products, services, and enterprise brand easy to recognize, remember and choose for our consumers. We do this with best in class evidence-based marketing strategy, research, executions, and creative. What keeps us at the top of our craft? The people. The Brand Horizontal Operations team, takes care of the talented people that desperately want to know “What’s in your wallet?” We strive to create equitable access across the department whether it’s through our world-class onboarding, well managed ecosystem for informed risk assessment decisions and our multi-billion dollar budget management. On top of that, we get the opportunity to design events and experiences that spotlight our culture and connect our talented associates. WHAT YOU’LL DO Provide process and program support for the Brand’s Horizontal Operations team: Support Brand’s Well Managed Agenda Own logistics and scheduling for forums, meetings, and ceremonies Manage intakes and own record keeping and organization for all necessary documentation Execute pre and post communications Be a beacon with a Well Managed mindset Assist in Brand Communications Partner on drafting top of house communications Partner to bring necessary creative to life to support clear and engaging communications Stay informed on enterprise communications best practices to create communications that enable our associates to do their best work Design and Support Top of House Programming, Events and Experiences Coordinate logistics (executive support, calendar management, preparation) Work behind the scenes to execute day-of tasks to great first class associate experiences Organize, track and communicate Brand’s award portfolio Be a thought partner around activations and overall experience WHO YOU ARE You want to be an EVIDENCE-BASED MARKETER. Your curiosity is endless. There’s always something else to learn. You’re flexible and not afraid of change—in fact you welcome the challenge. You share your point of view, but seek out what might be missing and listen. You have big ideas and know the best ones are driven by proof, persistence and patience. You’re a storyteller. You simplify the complex and compel your audience to act. You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you. You care—about the work, your team and the customers you serve.

Requirements

• At least 2 years of experience with Project Management, Process Management, Risk Management, Program Support, or People Programming

Nice To Haves

• Bachelor’s Degree or Military Experience
• 3+ years of experience with Project Management, Process Management, Risk Management, Program Support, or People Programming
• At least one year of experience in Operations, Marketing, Learning and Development, Philanthropy or Risk Management

Responsibilities

• Provide process and program support for the Brand’s Horizontal Operations team
• Support Brand’s Well Managed Agenda
• Own logistics and scheduling for forums, meetings, and ceremonies
• Manage intakes and own record keeping and organization for all necessary documentation
• Execute pre and post communications
• Be a beacon with a Well Managed mindset
• Assist in Brand Communications
• Partner on drafting top of house communications
• Partner to bring necessary creative to life to support clear and engaging communications
• Stay informed on enterprise communications best practices to create communications that enable our associates to do their best work
• Design and Support Top of House Programming, Events and Experiences
• Coordinate logistics (executive support, calendar management, preparation)
• Work behind the scenes to execute day-of tasks to great first class associate experiences
• Organize, track and communicate Brand’s award portfolio
• Be a thought partner around activations and overall experience

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level