Senior Analyst, USS

Reinsurance Group of America, Incorporated

About The Position

You desire impactful work. You’re RGA ready RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. Position Overview Ensures quality assurance through internal and external reporting measures and process improvement initiatives. Assists the management team with associate development, complex projects, data analysis and problem resolution.

Requirements

Bachelor’s Degree or equivalent related work experience (minimum 5 years)
5 – 8 years of experience in insurance, reinsurance or financial services
1-2 years of experience in a senior technical/professional, project lead, or supervisory position
Demonstrates an ability to lead, mentor and develop associates in a customer service focused environment
Advanced oral and written communication skills
Complex investigative, analytical and problem-solving skills utilizing experience, research, guidelines and internal resources
Ability to comprehend and interpret insurance and contract documents and applying it to meeting clients’ needs
Ability to manage multiple tasks and projects simultaneously
Ability to analyze and improve business processes with skills to implement change
Intermediate Word, SQL/Query and Excel skills
Ability to work online, either at home or remote
Ability to gather and impart knowledge

Nice To Haves

Working towards ACS, ARA, FLMI or other relevant professional designations

Responsibilities

Develops and/or maintains underwriting internal and external reporting and/or coordinates adherence to risk management activities.
Gathers data and coordinates with internal clients including actuarial, IT and underwriting to design and ensure accurate output.
Lead and coordinates Training, UAT and process efficiencies related activities for case manager activities.
Collaborate with Support Services Management Team as needed.
Procedure Manual maintained for client company details, RGA internal process and workbench functionality
Participates and leads in associate development and mentoring activities. Duties include supervision, oversight of work, hiring, training, evaluating, and coaching.
Fosters a positive and engaged work environment.
Ensures department quality by monitoring adherence to guidelines related to MIB, OFAC, and other required state and federal rules and regulations related to privacy.
General retention responsibilities and treaty adherence within established guidelines associated with case management activities.
Responsible for regular recurring job functions including complex problem analysis and reconciliation of data. Works collaboratively with internal and external clients for resolution.
Participates in department projects, which includes, coordinating and delegating activities, acting as a subject matter expert or lead, and performing assigned tasks.
Serves as back-up for Lead Analyst function and Manager responsibilities in their absence as appropriate.
Maintains regular and predictable attendance.
Performs other duties as assigned.