Senior Analyst, Strategic Account Management

Walmart•Bentonville, AR

1d•Onsite

About The Position

This Senior Analyst role in Strategic Account Management at Walmart requires a professional with strong business acumen, product expertise, and relationship management skills. The position involves supporting business case development, owning project delivery, and solving business issues by understanding relevant data and metrics. Key aspects include demonstrating product features, managing stakeholder relationships, developing sales proposals, driving client onboarding, and strategic account planning and forecasting. The role also emphasizes negotiation excellence, continuous improvement, and adherence to Walmart's values, including respect for individuals, integrity, customer focus, and striving for excellence. The individual will apply knowledge of industry factors, business practices, relevant metrics, and product features to support business objectives and engage with various stakeholders.

Requirements

Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area.
Option 2: 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Nice To Haves

Experience in sales.

Responsibilities

Support the development of business cases and recommendations.
Own the delivery of project activity and tasks assigned by others.
Support process updates and changes.
Solve business issues.
Understand the relevant data and metrics that impact the business.
Demonstrate understanding of product/solution features for simple to moderately complex areas of the business.
Gain insight on customer/seller-specific category/industry.
Discuss and explain different product features to customers/sellers as appropriate to their needs.
Articulate the value propositions of relevant features to customers/sellers.
Provide demonstration of product features as required during the sales cycle.
Work with stakeholders (e.g., merchants) on product assortment mix and develop plans as needed.
Understand the interests and profiles of key stakeholders.
Analyze stakeholder needs and partner with stakeholders to share relevant information.
Engage with business partners (internal/external) on a periodic basis and establish credibility.
Respond effectively and efficiently to requests.
Identify key features of formal sales proposals or presentations.
Identify different sales proposals and target customers.
Describe the process of sales proposals and presentations.
Locate the resources and tools necessary for developing sales proposals and presentations.
Drive onboarding efforts for small to medium-sized customers/sellers.
Independently handle customer/seller issues with respect to onboarding and identify appropriate teams to resolve issues.
Perform root cause analysis for simple and moderately complex issues involving onboarding processes.
Effectively highlight delays and risks to leaders and stakeholders related to onboarding issues.
Identify integration opportunities between customer/seller and internal systems.
Assess information that can be obtained during customer/seller interactions to facilitate cross-selling.
Share appropriate product information with existing partners.
Identify tools used in sales forecasting.
Gather data from different sources of information for forecasting sales.
Research trends for a various product or product lines to enable forecasting.
Prepare and compile relevant information and data for use in negotiations.
Understand negotiating positions, key drivers/levers, and desired outcomes.
Effectively engage with stakeholders at all levels through communications that take a position.
Demonstrate up-to-date expertise and apply this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices.
Support and align efforts to meet customer and business needs and build commitment for perspectives and rationales.
Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders.
Identify business needs, determining and carrying out necessary processes and practices.
Monitor progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes, and new responsibilities.
Model compliance with company policies and procedures and support company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans.
Use the Open Door Policy and demonstrating and assisting others with how to apply these in executing business processes and practices.
Demonstrate and encourage respect for others, drive a positive associate and customer/member experience for all.
Embrace differences in people, cultures, ideas, and experiences.
Support workplaces where associated feel seen and connected through a culture of belonging so all associates thrive and perform.
Contribute to an environment allowing everyone to bring their best selves to work.
Demonstrate engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities.
Recognize others' contributions and accomplishments.
Build strong and trusting relationships with team members and business partners.
Work collaboratively to achieve objectives.
Communicate with impact and listen attentively to a range of audiences.
Demonstrate energy and positivity for own work.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Model the Walmart values and lead by example to foster our culture.
Support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Follow the law, our code of conduct, and company policies and encourage others to do the same.
Support an environment where associates feel comfortable sharing concerns.
Reinforce our culture of non-retaliation, listen to concerns raised by associates, and take action.
Act with accountability for achieving results in a way that is consistent with our values.
Be consistently humble, self-aware, honest, and transparent.
Deliver results while putting the customer/member first and applying an omni-merchant mindset.
Act with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members.
Adopt a broad perspective that considers data analytics, customer/member insights, and different parts of the business when making plans.
Consistently raise the bar and seek to improve.
Demonstrate curiosity and a growth mindset.
Seek feedback, ask thoughtful questions, support innovation and intelligent risk-taking, and exhibit resilience in the face of setbacks.
Implement and support continuous improvements and willingly embrace new digital tools and ways of working.

Benefits

Competitive pay
Performance-based bonus awards
Health benefits (medical, vision and dental coverage)
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
Tuition, books, and fees completely paid for by Walmart (for Live Better U programs)
Annual or quarterly performance bonuses
Stock (additional compensation for certain positions)