Senior Analyst, Business Systems

Shiseido•Groveport, OH

1d•Hybrid

About The Position

The Software Application Engineer will serve as a tier 3 technical resource for the Shiseido warehouse applications. The person in this role will design, develop, test, and review new logic for all applications within the Shiseido warehouse, primarily BlueYonder WMS, based on gathered requirements. They will aid warehouse operations and IT support team as a Tier 2/3 support resource when advanced knowledge of the code base, application architecture, or integration is required.

Requirements

BS in Information Technology or equivalent combination of intellectual instruction and work experience
Strong understanding of warehouse management systems and integration protocols with peripheral applications
Fluency in MOCA and SQL programming language development
Functional and technical knowledge of BlueYonder WMS, WLM, and Report Writer
Experience developing and supporting .xml-based integration between WMS and SAP ERP applications
Understanding of warehouse automation including Warehouse Control Systems (WCS), Voice Directed, Pick-to-Light Systems and RF Technology.
A minimum of 5 years of experience in information technology
Application of logic, reasoning and problem solving
Strong ability to work with time/date deadlines
Ability to motivate and lead people
Strong verbal and written communication skills

Nice To Haves

Experience in Java and Javascript programming languages (Preferred, Not Required)

Responsibilities

Act as internal SME regarding the functional and technical capabilities of Shiseido’s WMS (BlueYonder) platforms and all connected systems
Develop new, and modify existing code as required by Global or Regional projects, enhancement requests, helpdesk support, and continuous improvement initiatives
Serve as BlueYonder technical SME in support of the scope and design of projects, enhancements and troubleshooting potential defects
Provide unit testing and/or quality assurance peer code review for new development
Develop new reports, labels, and associated documents using supported tools (Cognos, BlueYonder Report Writer, NiceLabel, Jasper, and etc.)
Provide critical analysis of business data across full supply chain
Assist with real-time operations support and helpdesk ticket resolution when needed and when advanced technical knowledge is required
Identify trends in reported issues, provide root cause analysis, and solution options
Support overall health of the warehouse applications; perform scheduled maintenance related to warehouse application platforms
Identify opportunities to schedule / automate manual processes and improve proactive monitoring particularly in the area of helpdesk ticket prevention and overall application performance
Ensure change management policies are being adhered to and newly developed logic has corresponding documentation
Facilitate knowledge transfer of newly developed logic with peer Analysts, as well as stakeholders and support staff when appropriate
You will perform other duties as assigned