Senior Business Systems Analyst

Charlie's Produce•Seattle, WA

About The Position

The Senior Business Systems Analyst (Financials) with ERP experience partners with business stakeholders and technical teams to analyze processes, define requirements, and deliver improvements across the ERP ecosystem with primary focus on all Financial modules and secondary focus on all Supply Chain modules. This role translates business needs into functional and technical specifications, supports solution design, validates configurations and integrations, and ensures successful deployment and adoption through testing, training, and change management. This is a critical role within the organization with high impact. This role sits at the intersection of business stakeholders, technology team, implementation teams and is an integral part of overall Digital transformation.

Requirements

Bachelor’s degree in Information Systems, Business, Supply Chain, Finance, or related field (or equivalent experience)
6+ years of Business Systems Analyst (or similar) experience supporting ERP implementations or enhancements
Hands-on experience with at least one major ERP platform (e.g. Oracle, Microsoft Dynamics 365, Infor, SAP, NetSuite, Workday Finance)
Strong requirements elicitation, documentation, and stakeholder management skills.
Experience with testing best practices (test planning, execution, defect management, UAT facilitation)
Understanding of end-to-end business processes and data flows across functional areas.
Proficiency with analysis and documentation tools (e.g., Visio/Lucid chart, Jira/Azure DevOps, Confluence/SharePoint, Excel)
Excellent written and verbal communication; ability to translate between business and technical audiences
Strong troubleshooting and root-cause analysis skills
Ability to work with application owners and non-data teams
Comfortable operating production data pipelines with SLAs

Nice To Haves

Experience with ERP implementations, rollouts, or multi-entity implementations; familiarity with change management practices
Experience with any e-Commerce platforms and applications like Docusign and Adobe Sign
Experience with any Service desk platforms similar to ServiceNow / Manage Engine will be added advantage
Experience with any documentation management systems similar to Doclink / Altec
Experience with Great Plains Financials management systems
Knowledge of integrations and middleware (e.g., Boomi, MuleSoft, Informatica) and API concepts
Experience with data migration, ETL, and master data governance
Understanding of GAAP compliance
Lean/Six Sigma process improvement experience
Certification(s): Any ERP-specific certifications

Responsibilities

Serve as a liaison between business units and IT to elicit, analyze, and document functional and non-functional requirements
Participate in overall ERP implementation program with focus in financial processes, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Cash Management. Key functional areas include financial control, and reporting, featuring tools for Accounting Hub, Revenue Management, and Expenses
Facilitate workshops and interviews; map current-state (as-is) and future-state (to-be) processes and identify gaps/opportunities
Translate requirements into user stories, use cases, process flows, data mappings, and functional design documents
Partner with ERP functional/technical leads to evaluating options, design solutions, and support configuration and development activities
Setup and configuration of all financial modules and secondary focus on supply chain modules.
Support ERP modules and cross-functional processes mainly Financials (General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Cash Management) with complimenting knowledge on all Supply Chain modules which include Order-to-Cash, Procure-to-Pay, Inventory, Warehouse Management, Planning
Coordinate and execute testing (SIT/UAT): develop test plans, scenarios, scripts; triage defects; validate fixes; ensure sign-off
Support integrations (e.g., EDI, WMS, eCommerce) and data management (master data, reference data, data governance)
Drive reporting and analytics requirements; collaborate on dashboards and operational/financial reports
Develop training materials, job aids, and release communications; provide go-live and hypercare support
Maintain documentation and traceability: requirements, decisions, risks/issues, change requests, and release notes
Participate in project planning and delivery activities (Agile/Scrum or Waterfall): backlog grooming, sprint planning, status reporting
Champion continuous improvement, controls, and compliance; help ensure processes align with policies and audit requirements