Senior Analyst - Business Process Services

Kforce • San Antonio, TX

34d

About The Position

Kforce has a client in San Antonio, TX that is seeking a Senior Analyst - Business Process Services. To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed Relevant education and/or training will be considered a plus

Requirements

• Experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed

Nice To Haves

• Relevant education and/or training will be considered a plus

Responsibilities

• Understanding and working experience in processes such as new business setup, agency management, claims, underwriting support, policy servicing and administration etc. within insurance back-office services
• Carry on back-office activities based on alignment to specific business function within insurance services
• Gathers and collates information related to new accounts or renewals for premium assessment
• Assist agencies with licensing procedures, onboarding and training requirements along with resolving queries
• Help policy holders in claim settlement by reviewing claim payments resulting from duplicate payments, incorrect payee, etc. & ascertain appropriate administration of claims
• Perform screening and due diligence of applications for any missing data and review and upload them into file management system to support underwriters
• Ensure premium is applied per customer choices (low risk/high risk equities, etc.)
• Support underwriting and post underwriting review (in conjunction with analysts), exception handling
• Perform various policy servicing activities like policy renewals, policy changes, disbursement of maturity amount and dividends, reinstating policies and loans, certificate reissue etc.
• Oversee risk classifications as per company policies
• Assist Process Lead in workflow management and work delegation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees