Senior AI Engineering Manager - Channel Sales AIML Platform

Apple • Cupertino, CA

8d

About The Position

We are seeking a Senior Manager to lead the Applied AI - AVA Intelligence team
within Channel Sales. This role owns how artificial intelligence is reasoned, contextualized, and applied across all commerce domains (StoreAI, ShoppingAI,
LearningAI, ContentGenAI, Decision Intelligence) — ensuring AI decisions,
content, and domain intelligence are coherent, scalable, and trustworthy across
products and regions. This position is responsible for the intelligence layer,
the brain behind all of our next generation sales product. The role operates at
a system level and partners closely with Platform & Foundation, Human Interface
Engineering, and Product teams to bring intelligence safely and consistently
into customer-facing experiences. As the AVA Intelligence leader, you will be
accountable for how intelligence is designed, integrated, and delivered across
multiple surfaces, while partnering closely with Platform, Human Interface, and
Product teams. This role operates at a system level and is critical to scaling
AI across 38+ locales with Apple-level quality and trust.

Requirements

• 12+ years of experience in applied machine learning, decision systems, or large-scale AI systems.
• 5+ years leading teams and managing managers and extended direct reports.
• Proven leadership of teams building AI or data-driven systems used across multiple products.
• Strong grounding in ML, optimization, and applied intelligence system design.
• Experience operating AI systems across multiple regions or languages.
• Demonstrated ability to lead through ambiguity and system-level tradeoffs.
• Successful track record of working closely with design and engineering teams during the full GenAI/LLM product lifecycle, including research, planning, implementation and launch.
• Experience executing operational efficiency, business strategy, decision making and transforming organizations.
• Extraordinary verbal and written communication skills.
• Ability to filter and distill relevant information for the right audience.
• Strong experience leading cross-functional initiatives with a clear impact on the direction of products.
• Strong organizational skills, able to handle ambiguity with experience in thriving in a startup environment within a large organization.
• Demonstrates attention to detail and enjoys both hands-on work and high- level strategic thinking.

Nice To Haves

• Experience with personalization, recommendation systems, or commerce intelligence.
• Familiarity with generative AI systems used for content or knowledge creation.
• Experience with multilingual or global-scale AI deployments.
• Track record of developing senior technical leaders.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed