Senior Advisor (Program Specialist VII)

Texas Health & Human Services Commission•Austin, TX

29d•Onsite

About The Position

The Texas Health and Human Services Commission (HHSC) Medicaid CHIP Services (MCS) department seeks a highly qualified candidate to fill the position of Senior Advisor to the Director of Program Policy. This position performs complex (senior level), highly advanced, consultative and technical work related to the analysis, planning, development, implementation, and oversight of Medicaid and the Children's Health Insurance Program (CHIP) program policy. This position will allow for constant learning opportunities, development as a leader, and a chance to impact health care provided to individuals receiving Medicaid and CHIP services. As a lead position on the team, the Senior Advisor: Assists the director with overseeing the daily operations of the team; Leads and oversees the development of program and operational managed care policy (including contract, administrative rule, manual, and handbook requirements); Develops project timelines; Monitors the progress and schedule of projects; Coordinates and collaborates with internal and external stakeholders; Provides subject matter expertise to agency staff, governmental agencies, community organizations, provider organizations, contractors, clients, and the public; Ensures compliance and resolution of program issues; Develops and provides training; Analyzes legislation; Implements legislative directives; Participates in and facilitates meetings with internal and external stakeholders; and Prepares high quality written reports, correspondence, and other documents. In performing these duties, the Senior Advisor routinely interacts with leadership, managed care organizations, other state agencies, community agencies, organizations, advocates, and clients. The position is not supervisory, but will assign, prioritize, oversee, and review the work of staff. The position will work under limited supervision, with considerable latitude for the use of initiative and independent judgment. The ideal candidate has initiative, has excellent writing and analysis skills, and thrives in an environment that emphasizes: teamwork to achieve goals; excellence through high professional standards and personal accountability; curiosity to continuously grow and learn; critical thinking for effective execution; and integrity to do things right even when what is right is not easy. Essential Job Functions: Works collaboratively with others to identify innovative and effective solutions for clients, stakeholders, and staff. Attends work on a regular and predictable schedule in accordance with agency leave policy.

Requirements

Knowledge of: Legislative process and experience analyzing legislation;
Government organization and administration;
State and federal laws, regulations, and processes governing Medicaid, CHIP, managed care, or health and human services; and
MCS and HHSC processes related to the administration or provision of Medicaid and CHIP benefits.
Skill in: Using personal computer application software such as MS Word, PowerPoint, Excel, MS Project, or similar programs;
Program and project management and the ability to lead project teams and work with multiple stakeholders;
Planning and organization;
Performing work with a high degree of attention to detail;
Balancing multiple assignments, projects, and responsibilities;
Researching and analyzing complex policy issues, state and federal laws, rules, regulations, and sub-regulatory guidance; and
Writing and oral communication, including the ability to make public presentations, synthesize and write technical information in an understandable format, and produce high-quality, sophisticated reports.
Ability to: Lead and train others;
Thrive in an environment that emphasizes teamwork to achieve goals, excellence through high professional standards and personal accountability, curiosity to continuously grow and learn, critical thinking for effective execution, and integrity to do things right even when what is right is not easy;
Analyze state and federal legislation and regulation to determine program impact;
Analyze data;
Develop and implement creative solutions to problems;
Develop, interpret, and evaluate policies and procedures;
Implement legislation and projects;
Interpret legal documents such as contracts;
Work independently and operate effectively within established guidelines and timeframes;
Work cooperatively as a team member in a fast-paced, deadline-orientated environment; and
Work collaboratively across MCS and the agency to accomplish objectives.
Meet one of the following education and experience requirements: <li>A master's degree in public health, social work, public affairs, or public administration and at least two years' full-time work experience in a health and human services field; A bachelor's degree from an accredited four-year college or university and at least three years' full-time work experience in a health and human services field; OR A high school diploma and at least six years' full-time work experience in a health and human services field.
Full-time work experience developing or overseeing advanced (senior-level) level deliverables, reports, or other technical writing work products during which the applicant regularly analyzed work problems from an administrative aspect and interpreted complex written material.

Nice To Haves

A master's degree in public health, social work, public affairs, or public administration;
Experience in policy analysis and policy development; and
Full-time work experience with Medicaid and CHIP Services.

Responsibilities

Assists the Director with daily operations, including a variety of programmatic, operational, and administrative functions. Assigns, prioritizes, tracks, reviews, and reports on the team's work. Provides professional guidance and technical assistance about programs, projects, and initiatives under the Director's responsibility. Develops and updates operating procedures. Identifies staff training needs, develops guidance to support staff development, and assists with training staff.
Serves as lead on the planning, development, and implementation of complex program initiatives and special projects, including those related to federal- and state-directed initiatives. Conducts research, develops work plans, develops deliverables, completes tasks, monitors progress, analyzes data, and identifies risk to projects. Coordinates and collaborates with other staff, other state agencies, managed care organizations, providers, and stakeholders. Prepares written status updates for leadership and delivers oral status updates to leadership.
Develops written deliverables such as analyses, letters, memoranda, analyses, reports, presentations, agendas, policies, and rules.
Provides information and technical assistance to MCS and other HHSC staff, other state agencies, legislative staff, managed care organizations, providers, contractors, and public stakeholders. Arranges and facilitates workgroups and meetings with internal and external stakeholders. Sets goals and objectives, develops materials, delivers oral presentations, identifies needs, resolves challenges and concerns, and monitors and reports on progress.
Performs other duties as assigned.

Benefits

Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

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