Senior Administrative Associate

University of Texas at Austin

4d • $50,000 • Onsite

About The Position

General Notes About Disability and Access and Disability Cultural Center Based in the philosophy that all students should be assured equal access and opportunity, Disability and Access (D&A) works to eliminate physical, instructional and attitudinal barriers by providing reasonable accommodations and fostering awareness within the University community. The Disability Cultural Center (DCC) supports disability community and education for disabled students, faculty, staff and alumni and all members of the University community. The first of its kind in Texas, the DCC works to create and sustain a sense of belonging for disabled people who study, teach and work at UT. In collaboration with campus partners, the DCC strives to create a community where disability is respected and valued as an important part of our campus community, and accessibility is built into the structure and design of all aspects of campus life. To learn more about Disability and Access, please visit https://disability.utexas.edu/. To learn more about the Disability Cultural Center, please visit https://dcc.disability.utexas.edu/. Purpose The Senior Administrative Associate provides high-level administrative and operational support for Disability and Access (D&A), the Disability Cultural Center (DCC), and Longhorn TIES. This position manages the daily operations of a complex unit with 19 full-time staff and multiple student employees, ensuring efficient processes, accurate recordkeeping, and responsive service to students, faculty, and campus partners.

Requirements

• Bachelor's degree in business, education, rehabilitation services, technology domain or related field and at least three years' experience in assistive technology and working with students with disabilities at the postsecondary level.
• The candidate must be familiar with the needs of students with disabilities, assistive technology, software, and programs for individuals with various disabilities.
• Excellent supervisory and interpersonal, communication skills.
• The ability to work with varied constituencies.
• Professional demeanor.
• Relevant education and experience may be substituted as appropriate.
• Key Competencies
• Strong organizational and multitasking skills
• Independent decision-making and initiative
• Excellent communication and interpersonal abilities
• Ability to handle confidential information with sensitivity
• Experience supervising and training student staff

Nice To Haves

• Master's degree in education, rehabilitation counseling, technology domain, or a related field and at least three years experience in assistive technology and working with students with disabilities at the postsecondary level.
• Knowledge of applicable state and federal laws, such as sections 504 and 508 of the Rehabilitation Act, ADA, and copyright law are essential.
• Familiarity with WCAG, accessible document creation and universal design for instruction.

Responsibilities

• Administrative Operations: Oversee calendars, email communications, scheduling tools (Bookings), and student record entry in the Clockwork database.
• Student & Stakeholder Services: Provide information on disability services, triage calls and walk-ins, review and maintain confidential records, and schedule appointments with discretion.
• Program & Office Support: Assist with office functions, special projects, outreach events, staff retreats, and supply management.
• Website & Accommodation Processes: Maintain the D&A website and support accommodation processes including letters, housing, exams, extended education, and course load reduction/medical withdrawal requests.
• Supervision & Training: Direct and train student associates and office assistants on front desk procedures and data entry; oversee their general office support work. Support operations of the physical DCC space, including monitoring open hours.
• Collaboration & Committees: Serve on internal teams and division committees; coordinate with directors and campus departments on record retention policies.
• Financial Coordination: Work with business staff to provide information on purchases and expenditures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees