Senior Administrative Assistant | Food & Beverage and Rooms

Omni Hotels & Resorts•Austin, TX

About The Position

To administratively assist the Food and Beverage Director and Director of Rooms in maintaining a well-organized office operation as it affects the operational departments

Requirements

Must be able to sit for long periods of time. Must have significant mobility of arms and hands. Must be able to bend, squat and push, pull and lift up to 25-30 pounds. Must be able to see, hear and communicate verbally in writing.
Minimum 3 years of Food & Beverage, Rooms or Hotel Administrative experience
2-3 years’ experience with computers and various computer programs.
High School graduate or GED equivalent.
Ability to multitask and prioritize in a fast-paced environment.
Detail-oriented.
Will be expected to meet deadlines, work with little supervision, and be flexible to handle interruptions.
Must be literate, have extensive verbal, mathematical, and writing skills.
Must have strong, positive guest and employee relationship skills.
Strong communication and interpersonal skills; fluent in English.
Ability to manage stressful situations with professionalism.
Meets Omni grooming and appearance standards.
Strong organizational and problem-solving abilities.

Nice To Haves

Mid-scale or upscale hotel/resort experience preferred

Responsibilities

Be the face of the department demonstrating genuine hospitality
Process AP invoices for different vendors
Maintain up to date Resume Binders
Coordinate & Attend Food and Beverage and Rooms meetings and produce minutes
Produce and consolidate weekly management schedules for all F&B and Rooms departments
Coordinate, set and confirm interviews/appointments
Coordinate new hire onboarding process, system requests and communications
Coordinate serve-safe and TABS certifications
Assists with receiving & returning phone calls
Responsible for ordering supplies and equipment, as assigned by the Director of Food & Beverage and Rooms
Manage operational checkbooks
Assist in coordinating leadership presence during VIP arrivals or site visits
Assists with creation of content for social media posts, weekly Resort Guide and email communications.
Maintain files, schedules, and calendars for management members of the Food & Beverage and Rooms Division
Assist in completing special projects which may include mailings, competitive surveys, menus or other assigned duties
Coordinating and Tracking CEP and Capital projects
Follow up on guest resolution and recovery efforts
Maintain policy and standard manuals; update and distribute as necessary.
Assist in the preparation and completion of other administrative duties deemed appropriate by the Director of Rooms and F&B
Work harmoniously and professionally with co-workers and supervisors.
Assist with Word Records to ensure appropriate hours are inputted, accounted for and approved.
POE tracker and organizer
MOS monitor and tracker
Real-time All Together Get Together monitor and tracker
60-day onboarding organizer sending reminders
Be able to pass a drug screen and able to drive company vehicles
Will be coordinating the month-end processes, follow-up, and collecting and organizing operational department P&L critiques