Assistant Food and Beverage Manager

The 'Quin House•Boston, MA

About The Position

Assist in providing direction and leadership for the property's three full-service restaurants. The Assistant Food & Beverage Manager is responsible for assisting restaurant leadership in leading their teams and in achieving their operational and financial goals, managing the performance, maintaining the facilities in accordance with The ‘Quin House service standards, and ensuring high member satisfaction and an exceptional dining experience. ABOUT THIS ROLE Provide leadership and instill a culture and work environment based upon respect; providing opportunities for staff to learn, grow and develop their abilities through training of employees and creating a positive, productive working environment Manage and coordinate the planning, organizing, training and leadership necessary to achieve stated responsibilities in sales, costs, employee retention, member satisfaction, food & beverage and rooms quality, cleanliness and sanitation Implement overall food & beverage the strategy that aligns with organizational policies and goals Develop and recommend the annual budget, marketing plans and objectives and manages within those approved plans Monitor and analyze cost center financial performance and contribution to club’s profitability Implement and maintain F&B marketing and other marketing activities and club programming initiatives Hire, train, empower, coach and counsel, performance and salary reviews Manage payroll, reports, forecasts, inventory and budget for the restaurant Implement procedures to increase member and employee satisfaction Understand all policies, procedures, standards, specifications, guidelines and training programs for The ‘Quin House Assume 100% responsibility for the quality of services provided Perform purchasing and inventory responsibilities on a daily/weekly basis Fill in where needed to ensure guest service standards and efficient operations Continually strive to develop the staff in all areas of managerial and professional development Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the club, employees and members Assist in creating a dynamic menu for all outlets that evolves and changes on a regular basis Investigate and resolve member complaints regarding food quality and service Assume additional tasks assigned to you by your direct supervisor or any manager of The ‘Quin House that are reasonable requests

Requirements

At least 3-5 years of progressive experience in a hotel or restaurant experience.
Service oriented style with professional presentations skills
Maintain high standards of personal appearance and grooming
Experience managing and developing teams
Results-driven leader who is fearless about execution, is creative, can champion a vision and roadmap, and is not afraid to dig into the details
A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work
Excellent oral and written communication skills
Detail oriented, excellent prioritization, time management, organizational and follow up skills
Demonstrated ability for process excellence and project management
Good financial acumen
Basic understanding of Health and Safety, Food Hygiene and Employment Legislation
Open availability and flexibility to work according to the needs of the business
Comfortable with WORD, PowerPoint and Excel
High School Diploma or equivalent

Nice To Haves

Startup/opening of hotels and restaurants experience preferred
Experience implementing new F&B concepts preferred

Responsibilities

Assist in providing direction and leadership for the property's three full-service restaurants.
Assist restaurant leadership in leading their teams and in achieving their operational and financial goals
Managing the performance
Maintaining the facilities in accordance with The ‘Quin House service standards
Ensuring high member satisfaction and an exceptional dining experience
Provide leadership and instill a culture and work environment based upon respect
Providing opportunities for staff to learn, grow and develop their abilities through training of employees and creating a positive, productive working environment
Manage and coordinate the planning, organizing, training and leadership necessary to achieve stated responsibilities in sales, costs, employee retention, member satisfaction, food & beverage and rooms quality, cleanliness and sanitation
Implement overall food & beverage the strategy that aligns with organizational policies and goals
Develop and recommend the annual budget, marketing plans and objectives and manages within those approved plans
Monitor and analyze cost center financial performance and contribution to club’s profitability
Implement and maintain F&B marketing and other marketing activities and club programming initiatives
Hire, train, empower, coach and counsel, performance and salary reviews
Manage payroll, reports, forecasts, inventory and budget for the restaurant
Implement procedures to increase member and employee satisfaction
Understand all policies, procedures, standards, specifications, guidelines and training programs for The ‘Quin House
Assume 100% responsibility for the quality of services provided
Perform purchasing and inventory responsibilities on a daily/weekly basis
Fill in where needed to ensure guest service standards and efficient operations
Continually strive to develop the staff in all areas of managerial and professional development
Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the club, employees and members
Assist in creating a dynamic menu for all outlets that evolves and changes on a regular basis
Investigate and resolve member complaints regarding food quality and service
Assume additional tasks assigned to you by your direct supervisor or any manager of The ‘Quin House that are reasonable requests