senior administrative assistant, Dallas Regional Office

Starbucks•Plano, TX

37d•Onsite

About The Position

This position contributes to Starbucks success by providing advanced, dedicated administrative support of a confidential and complex nature to one or more executives. Handles confidential and non-routine information. Exercises independent judgment and discretion in making decisions and carries out activities following general guidelines. Demonstrates the ability to perform effectively with limited direction. Models and acts in accordance with Starbucks guiding principles.

Requirements

Progressive administrative experience (7-9 years)
Providing support to executive level management - or equivalent (7-9 years)
Project management (7-9 years)
Fast-paced environment (7-9 years)
High School diploma/GED
5 or more years of experience in a role performing administrative assistant or coordinator job functions
1 or more year(s) of experience in a role providing general administrative support for 1 or more senior-level managers
4 or more year of experience in a role managing calendars and email in Microsoft Outlook
5 or more years of experience supporting projects
Interest and availability to work fixed hours in an office environment
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
Demonstrates confidence, composure and professionalism
Advanced problem-solving skills
Ability to effectively manage multiple projects, meet deadlines and reprioritize as needed; follows through on commitments
Ability to communicate clearly and concisely, both orally and in writing, with attention to detail
Ability to interact and communicate effectively at multiple levels of the organization
Ability to work independently, as part of a team and as a peer leader
Aptitude for identifying potential for process improvements and leading change process
Ability to deliver consistently high quality and professional customer service to both internal and external customers
Advanced proficiency in Microsoft Office Suite
Ability to handle confidential and sensitive information
Ability to exercise sound judgment and independent decision making
Demonstrates an aptitude for understanding the business, function and company priorities
Knowledge of general office administration, procedures and equipment
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
Ability to perform successfully in a fast paced, dynamic environment

Responsibilities

Acts as primary administrative support point of contact for department or regional office
Provides administrative support to one or more executives. Proactively manages executive calendars with attention to accuracy, detail and allocation of time and resources to promote productivity and successful execution of executive and team goals and objectives. Recognizes the need to reprioritize as appropriate if business initiatives change and acts independently to realign executive priorities.
Directs and executes complex administrative projects including coordinating, tracking, or analyzing budgets; researching information to respond to questions; updating databases and organizational charts; creating monthly reports or analyses; organizing large volumes of materials. May research background material and collect data for reports, meetings, events and correspondence
Utilizes advanced technical skills to create dynamic charts, tables, graphs and presentation materials, sometimes containing confidential content, ensuring that the final product has been edited for spelling, grammar and layout
Organizes and directs the work of multiple coordinators and/or receptionists in a department or regional office. Organizes office operations such as workspace assignment and layout.
Serves as a peer leader to administrative team within function
Actively engages with executive's direct report team to ensure alignment of priorities and open communication paths. May attend direct report team meetings as requested
May organize, host and facilitate activities such as team and cross-functional meetings, conferences and department activities
Advises department in the use of the business unit or department's products and services. Takes initiative to provide training and coaching when appropriate
Communicates both thoughtfully and strategically
Orders supplies for the regional office. Coordinates space and facilities moves and setup for new partners, including obtaining necessary computer equipment, phones, filing cabinets and other office supplies.
Serves as a point of contact for the regional office. Answers questions, directs requests to appropriate partners and works with other partners effectively to exchange information. Escorts visitors and navigates internal and external vendor relationships
Receives, sorts, and distributes mail. May manage large mailings or distribution of materials such as forms and brochures. May maintain department bulletin board or communications area.
Composes and types general correspondence including memos and e-mails. Prepares charts, tables, graphs and other presentation material. Proofreads copy for spelling, grammar and layout, and makes appropriate edits.
Supports executive, department and administrative team in coffee education as a part of Starbucks core business
Maintains regular and punctual attendance

Benefits

medical
dental
vision
basic and supplemental life insurance
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
participation in a 401(k) retirement plan with employer match
a discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement