Senior Accounts Receivable Specialist

Dent Wizard

5d•$27 - $34

About The Position

Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. The Senior AR Specialist supports the AR Manager in overseeing Accounts Receivable operations, with a primary focus on advanced collections, cash application oversight, and leadership support for the Customer Service Specialist (CSS) and Cash teams. This role also performs key monthly financial reporting activities, including rebate processing, general ledger reconciliations, and bank statement reviews. This position plays a critical role in driving financial accuracy, strengthening both internal and external customer relationships, and supporting the implementation of new processes and training initiatives. The Senior AR Specialist ensures timely issue resolution, upholds high customer service standards, and contributes to continuous improvement across Accounts Receivable functions. The Senior AR Specialist works closely with internal departments, management, sales, and operations to ensure efficient, timely processes and achievement of departmental performance metrics. The ideal candidate will have demonstrated experience with NetSuite and prior experience in the automotive industry.

Requirements

Bachelor’s degree in Accounting or comparable related experience
2–3 years of experience in Accounts Receivable
Experience in a high-volume transactional environment
Intermediate to advanced proficiency in Microsoft Excel
Experience with NetSuite, Power BI, Microsoft tools, and Smartsheet
Proven organizational, multitasking, and time-management abilities
Ability to work independently and achieve goals
Willingness to work overtime as business needs require
Prolonged computer use for data entry and analysis
Ability to sit for extended periods
Ability to lift and move file boxes as needed

Nice To Haves

Strong leadership, communication, and interpersonal skills
Strategic thinking with solid project management capabilities
Analytical mindset with attention to detail
Ability to prioritize, make decisions, and meet deadlines
Proactive, self-motivated, and metrics-driven
Critical thinking and problem-solving skills
Professional demeanor and positive attitude
Strong industry and product knowledge
Trusted advisor capable of influencing outcomes

Responsibilities

Accounts Receivable Collections (30%): Research, review, and resolve escalated internal and external customer issues in accordance with SLAs and AR objectives
Demonstrate flexibility and the ability to multitask in a fast-paced environment
Assist in leading monthly aging reviews and departmental meetings
Foster strong internal and external business relationships
Conduct account research and reconciliation activities
Assist in overseeing Outlook shared inboxes
Actively work to minimize bad debt risk
Maintain assigned customer accounts
Coordinate with collection agencies and prepare demand letters when required
Accounts Receivable Cash (30%): Run and review POS reports
Manage and reconcile bank statements
Oversee returned check processing
Perform cash-related research and reconciliations
Leadership & Support (40%): Serve as a role model for excellent customer service and delivery of the company’s Customer Promise
Assist the AR Manager and Supervisors in supporting the CSS and Cash teams
Create and maintain monthly regional and national rebate reports
Assist with onboarding and training of new hires on AR processes and reporting
Provide ongoing support to AR team members
Review, analyze, and assist in approving credit and debit memos
Help establish, document, and maintain standard operating procedures (SOPs)
Assist with general ledger reconciliation efforts