About The Position

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a highly analytical and precise Senior Accounting Analyst to provide dedicated financial support to our MarketForce team. In this role, you will be responsible for delivering accurate financial reporting, performing complex reconciliations, supporting audits, and analyzing key financial data to help drive business decisions. This is an exciting opportunity for a finance professional who thrives in a fast-paced, service-driven environment and is eager to take on a critical role in ensuring financial accuracy, compliance, and insight for a growing business unit. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Requirements

  • Bachelor’s degree in Accounting, Finance, or related field; CPA or progress toward certification preferred.
  • 3–5 years of relevant accounting or financial analysis experience, preferably in a BPO, shared services, or fast-paced corporate environment.
  • Strong knowledge of GAAP/IFRS and financial reporting standards.
  • Proficient in ERP systems (e.g., Oracle, SAP, NetSuite) and advanced Excel skills (pivot tables, VLOOKUPs, etc.).
  • Excellent attention to detail and ability to manage multiple tasks and priorities.
  • Strong problem-solving and analytical thinking skills.
  • Effective written and verbal communication skills, with the ability to explain complex financial data to non-financial stakeholders.
  • Self-motivated, with a collaborative mindset and desire to contribute to team success.

Responsibilities

  • Prepare, review, and analyze financial statements and reports to ensure accuracy and compliance with accounting standards.
  • Perform complex account reconciliations, journal entries, accruals, and variance analyses.
  • Support the monthly, quarterly, and annual close processes, ensuring deadlines are met.
  • Assist with internal and external audits by providing detailed schedules, documentation, and responses to inquiries.
  • Collaborate with cross-functional teams, including operations, FP&A, and payroll, to ensure accurate cost tracking and reporting.
  • Help maintain and improve internal controls, accounting processes, and financial systems.
  • Provide insightful analysis on key financial metrics, trends, and business drivers to support management decision-making.
  • Support system upgrades or transitions, including data validation and testing.
  • Identify opportunities for automation or process enhancements to improve efficiency and data accuracy.
  • Assist with special projects and ad hoc financial analysis as required.

Benefits

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Supplemental Insurance: Accident and critical illness insurance
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.
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