Senior Account Manager

Workwize • New York, NY

16d • $200,000 - $300,000 • Hybrid

About The Position

We are hiring a Senior Account Manager to own and grow our existing customer base in the US. This is a critical revenue role focused on account expansion, upsell, and long-term customer value.
As an Account Manager, you act as the commercial owner of a portfolio of mid-market and enterprise customers. You work closely with Customer Success to identify growth opportunities, source expansion pipeline, and drive adoption across additional teams, regions, and use cases.
This role is ideal for someone who thrives on building long term customer relationships, understands how to monetize value over time, and wants to help shape how Account Management is done in a high growth SaaS company.

Requirements

• 5+ years of experience in B2B SaaS in Account Management, Expansion Sales, or an Account Executive role
• Proven track record in upsell, expansion, and revenue growth within existing customers
• Strong Account Executives with consistent quota attainment and experience growing existing accounts are encouraged to apply
• Commercially minded with the ability to identify, qualify, and close growth opportunities
• Comfortable working in close partnership with Customer Success
• Strong communication skills with the ability to engage senior and executive stakeholders
• Structured and process driven with strong forecasting and CRM discipline

Responsibilities

• Own a book of business for expansions, and upsells
• Drive account growth by identifying and closing expansion opportunities
• Work closely with Customer Success to source leads and align on account strategy
• Build and manage a predictable expansion pipeline and forecast accurately
• Manage senior and executive stakeholders at customer organizations
• Develop and execute account plans focused on long term growth and retention
• Collaborate with Sales, Product, Marketing, and Customer Success to bring customer insights back into the organization

Benefits

• A key role in a high-growth Series A SaaS company with real ownership and impact
• Flexibility to work in a hybrid/remote environment, balancing office and home settings
• The best working setup, with all necessary tools and equipment provided
• A vibrant, entrepreneurial work environment that encourages innovation and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees