Senior Account Manager

Zayo Group

21h • Remote

About The Position

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Zayo is seeking a Senior Account Manager to support existing accounts in need of Zayo fiber infrastructure services in the technology large enterprise vertical. The successful candidate will develop customer relationships and drive sales of Connectivity and infrastructure services to assigned customers. The Senior Account Manager is responsible to achieve sales and revenue growth targets through consistent account management activities as outlined in One Zayo Way guide. Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling. A demonstrated ability to succeed in a team environment is key to this role. The ideal candidate has a strong understanding of layer 2 & 3 connectivity and can work on large, complex deals applying a consultative and trusted advisor approach. Location: This remote work position will consider applicants that reside in the United States.

Requirements

• Bachelor’s degree or equivalent from four-year College; or equivalent combination of education.
• Minimum of five (5) years of professional telecommunications sales experience in the large enterprise segment
• Strong financial acumen.
• Possesses excellent interpersonal skills and can work effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills.
• Strong understanding of account management & the strategic selling process.
• Strong understanding of SD-WAN and ability to work on large, complex deals applying a consultative and trusted advisor approach.
• Demonstrate consistent track record of sales and revenue growth through consistent account management activities.
• General understanding of Zayo Networks value proposition, products, and services such as Fiber Infrastructure, Transport, and IP.
• Ability to travel as required by customers.

Responsibilities

• Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
• Present proposals and manage customers through a strategic sales process.
• Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts.
• Apply knowledge of customers, industry, and services to achieve revenue objectives.
• Work within the Sales team to develop account strategy, solution design, and relationship management on targeted accounts.
• Manage high volume of work while maintaining a high degree of responsiveness.
• Track, analyze and report on sales performance and activities in Salesforce and other reporting tools.
• Provide accurate and timely forecasts of sales opportunities.
• Develop and maintain records of customer activity for reporting of sales and forecasts.
• Provide accurate and timely information to management.
• Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives are met.
• Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.

Benefits

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave
• Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
• Welcome Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees