Senior Account Manager

Cirtronics Corporation • Milford, NH

7d • Onsite

About The Position

Cirtronics is a leading Electronic Manufacturing Services (EMS) provider with over 40 years of experience supporting highly regulated and mission-critical industries, including medical, scientific, defense, robotics, and specialty industrial markets. As an employee-owned company, we take pride in our people, our quality systems, and our long-term customer partnerships. Our certifications include ISO 13485, ITAR, and CMMC.

As an Account Manager, you'll be the main point of contact for a set of customers, helping them succeed while supporting Cirtronics' growth. You'll participate in RFQ activity, including pricing strategy, proposal development, and coordination with engineering, operations, and supply chain teams.

Requirements

• Strong communication skills and comfort working with both technical and non-technical stakeholders
• Ability to manage multiple priorities in a fast-paced, collaborative setting
• Bachelor's degree in business, Engineering, or a related field (or equivalent combination of experience and education)
• 5+ years of experience in account management, program management, or customer-facing roles in manufacturing or a technical environment
• Experience in a technical manufacturing environment (EMS preferred)
• Experience supporting regulated industries
• Familiarity with BOMs, drawings, or NPI processes
• Experience with ERP or CRM systems
• Background in pricing, quoting, or commercial negotiations

Responsibilities

• Build and maintain strong relationships with customers, acting as their primary advocate
• Manage ongoing account activity, including forecasts, orders, and changes
• Partner with internal teams to support new product introductions and production ramp-ups
• Identify risks, cost opportunities, and manufacturability improvements
• Help resolve quality, supply chain, or schedule issues while maintaining customer trust
• Look for opportunities to grow existing accounts through expanded services
• Ensure account activity aligns with customer and regulatory requirements

Benefits

• competitive salary
• employee ownership (ESOP)
• profit incentives
• comprehensive benefits
• collaborative culture where integrity, accountability, and continuous improvement matter

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees