Senior Account Manager

The Cook & Boardman Group, LLC•Richmond, VA

47d

About The Position

The Senior Account Manager works with prospects to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands. As Senior Account Manager, you must possess excellent interpersonal communication skills, a strong sense of integrity and superb organizational and time management skills. You must also be a self-starter and problem solver who keeps the customers' best interest at heart. This position conducts sales calls on prospects and assigned accounts/territory. The primary purpose of these sales calls is to create opportunities for the sales of Advantech product offerings in Electronic Security Solutions, such as Integrated Solutions, Intrusion Detection, Video Surveillance, Fire Alarm, Access Control, and Emergency Communications. The ultimate goal is to create enhanced relationships such that Advantech can build profitable backlog with both hard bid and negotiated projects thus delivering the goals as established by Advantech sales management.

Requirements

High School Diploma, or equivalent combination of education/experience
A minimum of 5+yrs experience in systems technology sales
Current and valid US driver's license
Must pass pre-employment background check and drug test
Excellent time management, multi-tasking and prioritization skills
Ability to complete assigned tasks with minimal supervision
Ability to manage deadlines and have excellent follow-up skills in order to drive tasks to completion
Must be professional and polished in appearance and be comfortable speaking to Customers, small groups of managers and technical and/or facility personnel
The ability to interpret blueprints and specifications
Strong analytical and problem - detail-oriented with problem solving skills, organizational skills, and communication skills
Exceptional customer service skills

Responsibilities

Initiate contact with prospects via cold calling and assigned accounts/territory
Conduct onsite or online presentations to prospects that showcase the services and products of the company
Work with management and marketing to develop proposals, quotes and respond to public solicitations
Effectively communicate features and benefits of solutions and manage prospect expectations
Manage the complexity of IT proposals, contracts, lease agreements and service level agreements
Maintain in-depth product knowledge of the service offerings of the company
Provide guidance and team lead activities with other Account Managers
Perform sales procedures through activities and opportunities with defined policies and procedures
Attend weekly sales meetings and ensure sales opportunities are compliant with company policy
Develop in-depth knowledge of the service catalog and how it relates to customers' needs
Document internal processes and procedures related to duties and responsibilities
Responsible for entering time and expenses