Senior Account Manager - Shuttle Division

Propark Mobility•New Haven, CT

5d•$70,000 - $80,000•Onsite

About The Position

Propark Mobility is on a search for our next Rock Star to fill a Senior Account Manager leadership role. Does this describe you? Do you love leading, motivating, and inspiring teams to achieve goals they never thought possible? Have you successfully led and managed front-line operations with pristine organization and discipline? Are you looking to make an impact on the future success of a ' really cool and proud to work for ' organization? As our newest Senior Account Manager, you will be responsible for: Take center stage as the front-facing ambassador, unwavering champion, and operational maestro, steering the success of this high paced, exciting venue operation. Inspire the team to recruit and retain top-tier talent for optimal service delivery. Be a champion of our unique Propark culture . Think and execute at the highest levels in terms of service, for clients, customers, and the company.

Requirements

Emotional intelligence and magical powers for outstanding client relations and customer service for large event-based operations.
Minimum three years of demonstrated management experience for large front-line employee teams within the Shuttle and transportation Industry.
Established experience with scheduling, Payroll and Dispatch as well as experience with Shuttle fleets.
Strong talent to engage and motivate team members.
Proven ability to plan and organize workloads by establishing priorities and respecting deadlines.
You have a flexible schedule meaning that the position may require working weekends and holidays.
Excellent organizational, problem solving, and time management skills.
Excellent interpersonal skills with client focus, and an ability to work with all staff levels.
Excellent written and verbal communication skills.
Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP

Responsibilities

Ensures the daily operations within assigned area of responsibility perform in accordance of company policy by ensuring each location is properly staffed, and follows set opening and closing procedures.
Assists Area Managers in handling customer service issues and day-to-day operational issues.
Develops and maintains excellent client relations .
Ensures all facilities within the area of responsibility operate in accordance with company policy including equipment maintenance, proper and accurate signage and customer service standards.
Reviews and evaluates audits to ensure integrity of the shuttle operation.

Benefits

Fantastic opportunities for career growth - we always look to promote from within first!
Free Parking!!
Competitive salary that is commensurate with experience, plus incentive bonus potential.
Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
Priority driven culture that is supportive, engaging, empowering and celebratory.
A company that values diversity, inclusion, and belonging.
The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
Learning opportunities through our internal training program - Propark Think
Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7
Free parking while working at your assigned Propark location(s).