Senior Account Manager, Brand Health Tracking
About The Position
The Brand Health Tracking Service Line helps clients manage their in-market brands in terms of monitoring health and making sure they are on the right course. Clients have their own sales data; we provide them with brand affinity data to understand how people feel about the brand and its competitors longitudinally. As a Senior Research Account Manager you are collaborative by nature, have an eagle-eye attention to detail and brilliant organizational skills. In this role, you will have the exciting responsibility of being a trusted partner to several leading technology and media companies. You will manage global qualitative and quantitative research projects and help our clients solve their business problems by leveraging multiple research methodologies. As a key leader, you will build team talents and create client loyalty and respect. You will work closely with senior team leaders to ensure project accuracy and make sure that things stay on schedule. You also get to share your many creative and analytical skills with your bright, coachable, talented team members daily.
Requirements
- You have at least 5 + years’ experience in the market research and communications field or something arguably relevant.
- Strong experience with quantitative research, including survey design, sampling plans and analysis, and brand trackers.
- Experience with qualitative research, including focus groups, conducting in-depth interviews, analyzing qualitative research and cultural analyses.
- Strong communications skills; you know how to translate complex data into easy to understand, actionable insights.
- Good understanding of advanced analytics including data visualization tools such as Tableau, Looker, DOMO.
- Proficiency in developing clear narrative and storytelling in presentation, visually and in writing.
- Proficiency in Google Drive or MS Office a must.
Responsibilities
- Direct the process: manage the day-to-day responsibilities of several research projects from start to finish, help frame objectives, develop research design and sampling plans, create research instruments (surveys, discussion guides, screeners) analyze results and create final client deliverables.
- Make research happen: Find operational efficiencies and drive them forward. Collaborate with your team members so that projects get done well and right: on time, on budget and on strategy for the client. When the going gets tough, you apply the organizational grease it takes to keep the entire process moving seamlessly.
- Show our clients the love: Develop an understanding of our clients’ business issues and the industries in which they operate. Maintain and strengthen client relationships through our collective team greatness. Become a trusted advisor to clients by understanding their big picture strategy and day to day needs.
Benefits
- Career Development
- an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits)
- a flexible workplace policy
- a strong collaborative culture
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
