Senior Account Executive, SMB

Comcast • Fairfield, CA

1d • Onsite

About The Position

Comcast is a Fortune 50 leader in media and technology, driving innovation in entertainment and online experiences. The company offers career opportunities across various locations and disciplines, emphasizing teamwork and a vision to revolutionize industries. The Senior Account Executive, SMB role involves selling Comcast Internet, Data, Video, and Voice services to small and mid-size businesses. A key focus is on advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities. The role requires creating and delivering face-to-face sales presentations, promoting bundled products, and exceeding departmental financial and unit targets. The individual must stay informed about the competitive landscape and emerging technologies to effectively position Comcast Business Services.

Requirements

• Adaptability
• Communication skills
• Critical Thinking Problem Solving
• Customer-Focused approach
• Persuasion skills
• Professional Integrity
• Resilience
• Technical Knowledge
• Workplace Organization
• Bachelor's Degree (preferred, or equivalent combination of coursework and experience, or extensive related professional experience)
• 5-7 Years of relevant work experience

Responsibilities

• Develop territory, including local business partnerships and organizational affiliations, and enhance Comcast's local positioning and brand.
• Maintain quality sales records and prepare sales and activity reports.
• Ensure customer satisfaction and support a positive impression of the Comcast Experience.
• Conduct new acquisition sales of Comcast Commercial Internet, Video, and Voice services to small and mid-size businesses.
• Generate new leads through various prospecting activities like cold calling, canvassing, customer referrals, and partner relationships.
• Focus on advanced communications solutions including PRI, Hosted PBX, and multi-location opportunities.
• Identify improvement areas through a consultative process to enhance prospects' communication capabilities.
• Effectively manage a territory with high activity and a comprehensive business plan.
• Collaborate with technical, customer service, and support staff to ensure end-to-end customer sales and satisfaction, driving new revenue growth.
• Consistently maintain a pipeline of qualified prospects to achieve and exceed monthly quota performance.
• Remain knowledgeable of Comcast products and services.
• Achieve and exceed assigned sales and business quality objectives.
• Adhere to all company standards and business professionalism.
• Maintain punctual, regular, and consistent attendance.
• Understand and apply Comcast's Operating Principles.
• Own the customer experience by prioritizing customers and making them promoters of products and services.
• Be an enthusiastic learner, user, and advocate of Comcast's technology, products, and services, especially digital tools.
• Collaborate as a team to achieve significant outcomes and be open to new ideas.
• Actively participate in the Net Promoter System by joining huddles, making callbacks, and elevating opportunities for customer improvement.
• Drive results and growth.
• Support a culture of inclusion.
• Act ethically for colleagues, customers, investors, and communities.

Benefits

• Best-in-class Benefits
• Sales compensation programs with potential for significant upside above targeted earnings
• Commission eligibility for sales positions

What This Job Offers

• Job Type: Full-time
• Career Level: Senior