Senior Account Coordinator

dentsu•New York, NY

7d•$51,000 - $83,088•Hybrid

About The Position

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 5,500 employees, Merkle is headquartered in Columbia, Maryland, with 24 additional offices in the US and 25 offices in Europe and APAC. In 2016, the agency joined the Dentsu Aegis Network. Job Description Email Account Coordinators work closely with SMEs within the extended Merkle Digital Messaging team to execute end-to-end digital marketing campaigns and provide quality campaign execution service to clients.

Requirements

2+ years of experience in client services / account management in an advertising agency, marketing company, or client-side marketing department with a working knowledge of: Online and offline creative development and production Digital/Multichannel/Integrated Marketing Email deployment platform experience Relationship/Client Management
Ability to multi-task and work well in a fast-changing environment
Intermediate proficiency of Excel
Bachelor's degree required

Nice To Haves

Experience with marketing automation or customer engagement platforms.
Hands-on experience with Braze or Salesforce Marketing Cloud is a plus.

Responsibilities

Drive development of email and production execution, producing timely and accurate campaigns.
Coordinate internal and external meetings, track open jobs, and drive account management efforts including maintaining responsibility for updating daily campaigns, follow up, and organizing account documentation.
Prioritize and manage multiple digital campaigns simultaneously.
Successfully support activities that drive execution of clients’ marketing strategy.
Produce error-free work, following standard operating procedures.
Upskilling in email platform, project management platforms, and other platforms relevant to execution.
Responsible for campaign monitoring and pulling post-launch campaign metrics.