About The Position

The senior academic program manager (SAPM) serves as the administrative leader for one or more graduate medical education (GME) programs and partners with the program director(s) in the operational management of the program(s). Ensuring that all Institutional, Common and Specialty Program Requirements are met and adhered to.

Requirements

  • Bachelor’s degree.
  • Education may be substituted with 8 years directly related experience and/or equivalent combination of certification, training education and experience.
  • Must also meet additional years of experience noted in the experience section.
  • Four (4) years previous experience in healthcare or education environment required.

Nice To Haves

  • Certification Preferred: C-TAGME Certification

Responsibilities

  • Provides leadership and oversight for the academic program development, data analysis and strategic planning for program(s) to develop and implement long term goals and objectives that align with the program(s)’s and institution’s mission and vision.
  • Updates data for annual reports and programs accreditation review, consistent with the requirements of the ACGME, the specialty RRC and Graduate Medical Education.
  • Demonstrates comprehensive and detailed understanding of national accreditation policies.
  • Works with the Program Director to analyze institutional data and trends in residency education, preparing reports, and making recommendations for process improvement. Implements and updates departmental Policies and Procedures as needed.
  • Actively participates with the program director(s) during the accreditation review or site visit as well as the continued accreditation process. Maintains the data elements, critical to the web-based accreditation data system (ADS), a resident management system for multiple residency/fellowship programs.
  • Designs, develops and maintains data systems and ensures updates as Graduate Medical Education requirements change
  • Provides leadership and direction to the residents, fellows, medical students and administrative staff within the department(s). Ensuring that program(s) resources are effectively managed, and that program(s) execution is planned and monitored.
  • Responsible for adherence, updates and dissemination of information for specialty program(s) handbook to ensure compliance with requirements and standards.
  • Initiates the research, development and implementation of documentation systems to ensure accreditation standards and continuous accreditation for areas of responsibility are documented.
  • Responsible for planning and oversees the coordination of the annual recruitment process/cycle for program(s); performs initial screening of residency applications for specialty Program Director(s), as well as scheduling of applicants for interviews.
  • Oversees and coordinates all aspects of human resource functions for program trainees to include recruitment, onboarding, contract dissemination, orientation and residents/fellows offboarding at end of training.
  • Manages and oversees the credentialing process for past and current trainees, ensuring compliance with all relevant regulations and institutional policies, and maintaining accurate and up-to-date records of credentials, certifications and training statuses.
  • Establish processes and oversight for trainees’ procedure tracking, duty hours, and various requirements set forth by the accreditation boards and Graduate Medical Education office.
  • Manages and facilitates the arrangement and proctoring of multiple national in-service examinations for multiple programs, ensuring adherence to standardized procedures and maintaining examination integrity, to include defined categories/ index cases/operative roles and requirements per PGY level.
  • Oversees trainee board certification process for multiple programs. Monitors and ensures compliance with various board certification requirements for trainees, provides guidance on certification procedures, and coordinates with relevant certification bodies to support successful completion of certification applications and exams.
  • Prepares, updates, renews affiliation agreements with other residency programs and sites annually or as needed.
  • Create and track budgetary expenses including capital requests for multiple departments.
  • Serves as the web site and program(s) social media content manager in accordance with the institutional and departmental policies.
  • Prepare Medicare reports for IRIS reporting for hospital reimbursement.
  • Operates with independent judgment on behalf of the Academic Program Director during their absence.
  • Demonstrates problem-solving and decision-making abilities, organizational and coaching skills for residents and staff. Actively participates in competency-based program development and ensures formal curriculum requirements are met.
  • Demonstrates professional behavior by exhibiting sound work habits, having thorough knowledge of hospital policies and procedures, and employing proper communication between multiple programs and departments.
  • Participates in Regional and National Associations for the advancement of residency education, participates in accreditation planning sessions for national and regional conferences. Continually updates skills, knowledge and certification in specialties.
  • Conducts literature reviews and research on changes in residency education, makes proposals to enhance residency education and documentation.
  • Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.
  • Must possess strong communication skills, both written and verbal, as well as the ability to multitask and work collaboratively.
  • Able to work comfortably in large and small teams as a facilitator and leader to said teams and multiple levels of accountability.
  • Participates in Regional and National Associations for the advancement of residency education, participates in accreditation planning sessions for national and regional conferences. Continually updates skills, knowledge and certification in specialties.
  • High degree of initiative and independent judgment.
  • Assist with developing and ensuring completion of the trainee’s formative, summative, semi-annual and final evaluations.
  • Promotes teamwork and provides a sense of leadership by participating in various integral committees within the Department, Graduate Medical Education and the System.
  • Creates, monitors and disseminates trainee schedules and manages program(s) rotations throughout the year.
  • Demonstrates a high level of understanding for MS Office (Excel, PowerPoint, and Word).
  • Adheres to accreditation and Graduate Medical Education requirements for maintaining trainee records.
  • Exhibits the highest moral integrity, in adherence with the institutions core mission, when handling confidential information.
  • Evaluates opportunities for learning resources in course content and design and develop skills labs for resident education.
  • Coordinates alumni activities and/or communication.
  • Oversees in collaboration with the program(s) clerkship director, medical student rotations, didactics orientation and completion of evaluations while students are rotating on program(s) services.
  • Responsible for continuous quality and process improvement between programs and areas of responsibility by establishing measurement procedures in conjunction with the goals and objectives of the residency program. Develop networking contacts with other programs within the state and nationally.
  • Ensures program(s) trainee competency conferences, committee meetings and didactics are scheduled. Maintaining a high degree of documentation for all educational requirements, creation and execution of program(s) action plans from said meetings and ensuring formal curriculum requirements are met.
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