Self Pay Liaison
About The Position
The Self Pay Liaison performs detailed analytical and statistical review of the self pay A/R and billing system and serves as the direct contact for vendor management as liaison between self pay vendors and the Manager of PFE. The incumbent is responsible for identifying, reviewing, researching, analyzing and resolving self pay accounts receivables problems for the system application with minimum supervision and direction. This technical position acts as an internal liaison systems coordinator with the business office, working directly with IS&T Epic Application Analysts and Vendor IS&T, Client Executives, Managers and Supervisors in troubleshooting and problem resolution. External contacts include third party and private insurance payers as well as Client Executives, Managers and Supervisor with our contracted vendors. Internal contacts are primarily with the work group and IS&T, but also may include but are not limited to Patient Care Teams, Clinical Directors, Medical Records Staff, Patient Financial Services and Revenue Integrity.
Requirements
- Two years college or medical business school preferred
- Minimum five (5) years relevant healthcare billing experience with background in research and analysis of billing problems and/or accounts receivables
- Minimum two (2) years computer experience or training
- Experience in developing, implementing, operating, maintaining or using information systems in hospital and/or clinic settings
Responsibilities
- The Self Pay Liaison performs detailed analytical and statistical review of the self pay A/R and billing system
- Serves as the direct contact for vendor management as liaison between self pay vendors and the Manager of PFE.
- Responsible for identifying, reviewing, researching, analyzing and resolving self pay accounts receivables problems for the system application with minimum supervision and direction.
- Acts as an internal liaison systems coordinator with the business office, working directly with IS&T Epic Application Analysts and Vendor IS&T, Client Executives, Managers and Supervisors in troubleshooting and problem resolution.
Benefits
- Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future
- Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life
- Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued
- comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
