Self-Direct Coordinator

HMSA•Honolulu, HI

13h

About The Position

1. Ensure that Self Direct Providers (SDP) and members are enrolled in Acumen and are trained to use the Electronic Visit Verification System (EVV). Audit enrollment for completion. 2. Train new Health Coordinators (HC) in Acumen's EVV system as it relates to SD. 3. Track and monitor monthly submission of time entries. Monitor EVV time punches. 4. Contact SDPs regarding incomplete time entries and make corrections appropriately. 5. Maintain payroll tracker. 6. Notify HC's when authorizations are due. 7. Complete payroll prep and approve pending entries in Acumen's EVV system. 8. Process self-direct payroll payments by coordinating with Finance and Accounting 9. Report any voids or credits to Finance and Accounting 10. Monitor monthly manual entries and do remedial education to SD providers 11. Respond to Finance and Accounting with any inquires 12. Respond to member and Health Coordinator inquiries regarding Self-Direct EVV time punches and authorized hours and paychecks. 13. Receive inbound calls from and make outbound calls to QUEST Integration members. 14. Performs all other miscellaneous responsibilities and duties as assigned or directed.

Requirements

Associate's degree and one year of related work experience; or the equivalent combination of education and related work experience.
Effective verbal and written communication skills.
Basic knowledge of Microsoft Office applications. Including but not limited to Word, Outlook, and Power Point.
Intermediate working knowledge in Microsoft Excel.

Responsibilities

Ensure that Self Direct Providers (SDP) and members are enrolled in Acumen and are trained to use the Electronic Visit Verification System (EVV). Audit enrollment for completion.
Train new Health Coordinators (HC) in Acumen's EVV system as it relates to SD.
Track and monitor monthly submission of time entries. Monitor EVV time punches.
Contact SDPs regarding incomplete time entries and make corrections appropriately.
Maintain payroll tracker.
Notify HC's when authorizations are due.
Complete payroll prep and approve pending entries in Acumen's EVV system.
Process self-direct payroll payments by coordinating with Finance and Accounting
Report any voids or credits to Finance and Accounting
Monitor monthly manual entries and do remedial education to SD providers
Respond to Finance and Accounting with any inquires
Respond to member and Health Coordinator inquiries regarding Self-Direct EVV time punches and authorized hours and paychecks.
Receive inbound calls from and make outbound calls to QUEST Integration members.
Performs all other miscellaneous responsibilities and duties as assigned or directed.