Security Supervisor Security

Journal Hotels • Los Angeles, CA

13h • Onsite

About The Position

Dating back to the Golden Era and located on the Hollywood Walk of Fame, The Hollywood Roosevelt is an iconic hotel that reflects classic Hollywood in every sense. Built in 1927, the hotel has played host to stars like Marilyn Monroe, Charlie Chaplin, and Clark Gable. Hollywood Roosevelt is a full-service lifestyle hotel providing guests a glimpse at Hollywood's storied past and offering travelers an experience of Hollywood that is authentic to its history and legacy. Experience our modern interpretation of a Hollywood original.

The Security Supervisor is responsible for assisting in and supervising the daily functions of the department to ensure protection of property assets, associates, guests and hotel grounds. This is a full-time position that requires flexibility in scheduling.

WHAT YOU’LL DO

As the Security Supervisor, you will lead and support all day or nightly security operations to ensure the safety and protection of our guests, team members, and historic property. You will supervise Security Agents on shift, ensuring proper coverage, breaks, and patrols across all areas of the hotel while maintaining vigilance over life safety systems, loss prevention, and workplace safety standards.

You will assist in handling and documenting guest and employee incidents including accidents, noise complaints, lock issues, medical emergencies, fire alarms, suspicious activity, and other safety-related concerns. You will prepare clear, objective, and legally defensible reports involving criminal activity, potential liabilities, insurance matters, and emergency situations. This role requires calm decision-making under pressure and the ability to coordinate responses to situations such as theft, disorderly conduct, power outages, elevator failures, natural disasters, or other critical incidents.

You will help implement preventative safety programs and training initiatives across departments, ensuring compliance with federal and local laws related to guest and employee rights. As a leader, you will foster a positive team culture—balancing accountability, morale, and operational excellence—while modeling professionalism, integrity, and strong judgment at all times.

Equally important, you will actively engage with guests, responding to feedback constructively and using each interaction as an opportunity to enhance the guest experience.

WHY THE ROOSEVELT

When you join The Roosevelt, you become part of a team that honors history while embracing modern hospitality. We value integrity, professionalism, collaboration, and excellence. This is more than a job—it’s an opportunity to protect and preserve an iconic piece of Hollywood history while contributing to a culture that celebrates teamwork, accountability, and exceptional guest service.

If you’re ready to lead with confidence, protect with purpose, and be part of something legendary, we invite you to apply.

Requirements

• Prior experience in security operations, preferably in hospitality or a full-service property
• Knowledge of property surveillance procedures, emergency response, investigations, and report writing
• Experience conducting legally defensible incident investigations, including interviews and evidence documentation
• Strong understanding of safety systems, risk management, and insurance claim processes
• Excellent verbal and written communication skills
• The ability to supervise, motivate, and develop a team
• Flexibility to work overnight shifts, weekends, and holidays
• customer-focused
• detail-oriented
• adaptable to changing circumstances
• committed to maintaining a safe and welcoming environment
• lead by example
• build team morale
• align your work with operational and financial goals

Responsibilities

• Lead and support all day or nightly security operations to ensure the safety and protection of our guests, team members, and historic property.
• Supervise Security Agents on shift, ensuring proper coverage, breaks, and patrols across all areas of the hotel while maintaining vigilance over life safety systems, loss prevention, and workplace safety standards.
• Assist in handling and documenting guest and employee incidents including accidents, noise complaints, lock issues, medical emergencies, fire alarms, suspicious activity, and other safety-related concerns.
• Prepare clear, objective, and legally defensible reports involving criminal activity, potential liabilities, insurance matters, and emergency situations.
• Coordinate responses to situations such as theft, disorderly conduct, power outages, elevator failures, natural disasters, or other critical incidents.
• Implement preventative safety programs and training initiatives across departments, ensuring compliance with federal and local laws related to guest and employee rights.
• Foster a positive team culture—balancing accountability, morale, and operational excellence—while modeling professionalism, integrity, and strong judgment at all times.
• Actively engage with guests, responding to feedback constructively and using each interaction as an opportunity to enhance the guest experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed