Security Supervisor

Westgate Resorts•Ocoee, FL

2h•$20

About The Position

As a Security Supervisor, you play a critical leadership role in keeping our corporate offices safe, secure, and welcoming. This position blends hands-on security oversight with people leadership and operational coordination. You lead and support Security personnel, oversee investigations, manage safety and security systems, and ensure compliance with corporate policies and state regulations. At Westgate Resorts, our team members are the heart of our success. When you join the Corporate Security team, you become part of a company that values hospitality, teamwork, and growth.

Requirements

High school diploma or general education degree (GED)
Previous experience in security, law enforcement, military, or a related field is required (minimum of 3 year)
Must be at least 18 years of age
Must be able to lift 50lbs
Flexibility to work nights, weekends, and holidays
Required to pass a background check, drug test and motor vehicle record (MVR) check.
Required to provide proof of eligibility to work in the United States
Requires physical stamina and the ability to work indoors and outdoors, remain on your feet for extended periods, climb stairs, and move quickly for short distances as needed

Nice To Haves

Possession of a valid Unarmed Security Officer license (as required by the state of employment) is a plus; however, we will assist qualified candidates in obtaining this certification if needed
Certificate certificates in First Aid, CPR and AED highly preferred but not required
Prior hospitality or guest service experience strongly preferred
Strong verbal and written communication skills
Proficiency with basic computer systems used to complete reports, logs, and email communication
Ability to remain calm and professional in high-pressure or emergency situations
Excellent judgment, integrity, and attention to detail

Responsibilities

Lead and support Security personnel to ensure daily procedures and responsibilities are followed according to corporate policy and state regulations.
Manage and maintain security and maintenance systems, including the Villa Maintenance system, electronic key control, and surveillance platforms.
Conduct and oversee internal criminal and civil investigations and serve as a liaison with Law Enforcement and Emergency Services.
Administer government-mandated safety and security programs such as Bloodborne Pathogens and Hazard Communication training.
Provide outstanding customer service by assisting guests and supporting internal departments when needed.
Partner with Sales, Marketing, and operational teams to resolve security-related issues and support business needs.
Prepare clear, accurate, and timely incident reports, investigation summaries, and operational documentation.
Respond to critical incidents and take command of incident scenes, including fire alarms and emergency situations.
Coordinate and supervise security coverage for special events and high-profile activities.
Participate in operational, safety, and risk management meetings as directed.
Ensure Disaster Plans, Emergency Procedures, and Standard Operating Procedures are followed and kept current.
Operate company vehicles when required.

Benefits

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs