Security + Quality Assurance Associate - Hollywood (Floating Shift)

Sentral•Los Angeles, CA

66d•Onsite

About The Position

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Security & Quality Assurance Associate is responsible for the safety and security of the building and its occupants. The position is tasked with monitoring the status of the building and serving as the liaison between on-site personnel and local response teams. This is an in-person position located in Hollywood, Los Angeles. This is a floating shift schedule that requires open availability and full weekend availability.

Requirements

High School diploma or equivalent
1+ years of security experience
Exceptional customer service mindset
Excellent verbal & written communication skills
Superior de-escalation skills in challenging disagreements and intense situations
Strong organization skills
Ability to adapt to situations and shifting priorities using strong judgment and decision making skills
Excellent time management skills with the ability to multitask
Strong computer skills and a familiarity with standard office equipment (internet, email, cell phone, desktop, laptop, mouse, copier, printer, scanner, laminator, shredder, etc.)
Ability to interact effectively and professionally with all levels of team members, leaders, and external stakeholders
Ability to work a flexible schedule, including evenings, overnights, and weekends

Nice To Haves

Some college education preferred
Security & Quality Assurance experience preferred
Guard Card Certification preferred

Responsibilities

Uphold Sentral’s standards, best practices, policies and procedures, and value of excellence in customer service
Routinely patrol the property to prevent potential disturbances and resolve active disputes
Be present and highly visible to prevent and detect any signs of intrusion
Monitor and ensure common areas, stairwells, garage, exterior perimeter, any required gates, and service facilities are secured at all times
Identify and issue violation notices on abandoned and/or improperly licensed or parked vehicles
Follow-up and notify the appropriate team members to confirm necessary violations are issued
Effectively and promptly resolve security-related issues and disturbances, involving law enforcement when necessary
Notify management of any instances that involve law enforcement in a timely manner to allow them to follow-up as needed
Call police or fire departments in cases of an emergency when deemed appropriate
Provide coverage of the front desk during team members’ breaks and shift changes
Perform other related duties and assignments as needed and assigned

Benefits

Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you), and HSA and FSA options to set aside pre-tax dollars.
Premiums apply for spouse, dependent, or family coverage plans
Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.
Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more!
Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.
Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!

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