Security & Operations Specialist

Venture Forthe IncRochester, NY

About The Position

Venture Forthe is seeking a dynamic Security & Operations Specialist to help ensure the safety, stability, and operational excellence of our multi-site organization. This role is ideal for someone with a security, safety, or operational background who is confident in de-escalating situations, thinking on their feet, and supporting teams in real time. This is a highly visible, hands-on role that blends people, process, and safety. If you are calm under pressure, solutions-focused, and passionate about creating safe, efficient environments—this could be the role for you.

Requirements

  • Experience in security, safety, operations, law enforcement, military, healthcare support, or a related field preferred
  • Confidence and demonstrated ability to de-escalate tense or sensitive situations calmly and effectively
  • Strong situational awareness and sound judgment under pressure
  • Ability to maintain professionalism and discretion in high-stress or confidential situations
  • Excellent communication and interpersonal skills with a collaborative mindset
  • Strong organizational skills with the ability to manage multiple priorities
  • A proactive, solutions-oriented approach to problem-solving
  • Comfort working both independently and as part of a team
  • Proficiency in Microsoft Office and Google Workspace
  • Valid driver’s license and reliable transportation required

Nice To Haves

  • Formal training in de-escalation, crisis intervention, or conflict resolution
  • Experience working in multi-site or field-based environments
  • Background in healthcare or human services settings
  • Experience supporting compliance, audits, or operational improvement initiatives

Responsibilities

  • Serve as a first point of support for workplace safety concerns, incidents, and urgent operational needs
  • Respond to and help de-escalate challenging situations involving staff, clients, or visitors with professionalism and sound judgment
  • Support incident response, documentation, and follow-up in partnership with appropriate departments
  • Monitor and reinforce adherence to safety protocols, policies, and compliance standards
  • Conduct on-site safety walkthroughs and identify potential risks or areas for improvement
  • Assist in developing and implementing emergency preparedness plans and procedures
  • Support day-to-day operational needs across departments to ensure smooth workflows
  • Identify inefficiencies and recommend practical, scalable process improvements
  • Assist with onboarding logistics including workspace readiness, equipment coordination, and access setup
  • Maintain operational documentation, SOPs, and compliance records
  • Serve as the primary point of contact for facilities-related needs across Eastern offices, including Rochester, Syracuse, and Binghamton
  • Travel to regional offices to provide hands-on operational and safety support
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