Security & Operations Specialist

Venture Forthe Inc•Rochester, NY

About The Position

Venture Forthe is seeking a dynamic Security & Operations Specialist to help ensure the safety, stability, and operational excellence of our multi-site organization. This role is ideal for someone with a security, safety, or operational background who is confident in de-escalating situations, thinking on their feet, and supporting teams in real time. This is a highly visible, hands-on role that blends people, process, and safety. If you are calm under pressure, solutions-focused, and passionate about creating safe, efficient environments—this could be the role for you.

Requirements

Experience in security, safety, operations, law enforcement, military, healthcare support, or a related field preferred
Confidence and demonstrated ability to de-escalate tense or sensitive situations calmly and effectively
Strong situational awareness and sound judgment under pressure
Ability to maintain professionalism and discretion in high-stress or confidential situations
Excellent communication and interpersonal skills with a collaborative mindset
Strong organizational skills with the ability to manage multiple priorities
A proactive, solutions-oriented approach to problem-solving
Comfort working both independently and as part of a team
Proficiency in Microsoft Office and Google Workspace
Valid driver’s license and reliable transportation required

Nice To Haves

Formal training in de-escalation, crisis intervention, or conflict resolution
Experience working in multi-site or field-based environments
Background in healthcare or human services settings
Experience supporting compliance, audits, or operational improvement initiatives

Responsibilities

Serve as a first point of support for workplace safety concerns, incidents, and urgent operational needs
Respond to and help de-escalate challenging situations involving staff, clients, or visitors with professionalism and sound judgment
Support incident response, documentation, and follow-up in partnership with appropriate departments
Monitor and reinforce adherence to safety protocols, policies, and compliance standards
Conduct on-site safety walkthroughs and identify potential risks or areas for improvement
Assist in developing and implementing emergency preparedness plans and procedures
Support day-to-day operational needs across departments to ensure smooth workflows
Identify inefficiencies and recommend practical, scalable process improvements
Assist with onboarding logistics including workspace readiness, equipment coordination, and access setup
Maintain operational documentation, SOPs, and compliance records
Serve as the primary point of contact for facilities-related needs across Eastern offices, including Rochester, Syracuse, and Binghamton
Travel to regional offices to provide hands-on operational and safety support