Security Operations Manager

Blackstone Consulting, Inc.•Renton, WA

7d•$115,000

About The Position

The Regional Healthcare Security Manager is responsible for overseeing the security operations and programs within a healthcare facility. Their primary objective is to ensure the safety and protection of patients, staff, visitors, property, and other assets, while maintaining compliance with relevant regulatory requirements. This role requires strong leadership skills, excellent problem-solving abilities, and a deep understanding of security protocols within the healthcare industry. Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status The Security Operation Center Dispatcher/Operator is directly responsible for answering telephones, acknowledging alarm signals, monitoring video recording devices as assigned throughout the assigned Service Area, and providing the information to the Security SOC Administrator, supervisor and officers accurately. The SOC Dispatcher/Operator is also responsible for documenting incidents (including names, actions and times) on the Daily Activity Report. The SOC Dispatcher/Operator responds to security needs of assigned healthcare facility, its agents or contractors and BCI personnel. Assist with the functions of physical and personal security and safety measures of members, patients, staff, and visitors. Assist with the protection of staff and property from theft or damage, or persons from hazards or interference, including the potential for violence in the workplace

Requirements

Experience in security, military, law enforcement related experience
Customer service experience
Computer technical related experience
1 year of healthcare security experience or previous supervisor experience in service field
Security Guard Card
Computer and spreadsheet software knowledge
Knowledge of or ability to learn security operations and procedures
Courteous telephone manner
Strong oral and written communication skills
Strong customer service and service delivery orientation
Detail oriented and able to handle multiple tasks
Ability to interact effectively at various social levels and across diverse cultures
Must be willing to travel %50-%75 of the time throughout the Washington State area!
The locations you are required to travel to are Tacoma, Olympia, Bellingham, Kitsap Country, and Spokane on a regular basis!

Nice To Haves

Associates Degree or above in Criminal Justice, Law Enforcement, Organizational Leadership, Healthcare Security

Responsibilities

Overseeing security operations and programs within a healthcare facility.
Ensure the safety and protection of patients, staff, visitors, property, and other assets
Maintaining compliance with relevant regulatory requirements.
Answering telephones, acknowledging alarm signals, monitoring video recording devices as assigned throughout the assigned Service Area, and providing the information to the Security SOC Administrator, supervisor and officers accurately.
Documenting incidents (including names, actions and times) on the Daily Activity Report.
Responding to security needs of assigned healthcare facility, its agents or contractors and BCI personnel.
Assist with the functions of physical and personal security and safety measures of members, patients, staff, and visitors.
Assist with the protection of staff and property from theft or damage, or persons from hazards or interference, including the potential for violence in the workplace