Security Officer, EMEA

Vantage Data Centers

17h

About The Position

About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview The Security Officer role is responsible for the day-to-day operational delivery of the security function. The role requires identification and reporting of incidents, managing all incoming alarms, and maintaining the security and safety of all personnel on site.

Requirements

Experience of working in a physical security related role, preferably in a Data Centre or Critical Infrastructure environment
Potential employees must complete a background check successfully and possess or be able to obtain SC Clearance
Must possess or be able to obtain SIA certification
Confident, calm decision maker when under pressure, even with incomplete or limited information
Able to plan, organize and prioritize workload to meet short deadlines
Able to work independently, with minimum guidance
Experience in dealing with customer issues and problem solving
May be required to complete formal training in an area of specialty
Strong computer skills including proficiency with Microsoft desktop and server operating systems, as well as Microsoft Office 365
Strong communication skills (verbal and written) particularly with team members, line management, contractors, and clients
Work effectively across all teams and departments to achieve shared goals and deliver business objectives
Employee must possess full driving license and reliable transportation for reporting to work or emergencies
Travel is expected to be less than 5%, occasionally for training purpose

Responsibilities

Ensure all personnel on site adhere to and comply with Vantage Security and access control policies and procedures
Work under limited supervision, both independently and collectively within a team environment
Respond to safety and emergency situations and maintain a safe and secure work environment
Frequent contact with client personnel, external 3 rd party contractors and vendors
Ensure all personnel on site comply with Vantage Site Operating Procedures (SOP’s)
Undertake external and internal patrols of the facilities in accordance with the daily patrol programme to record any irregularities, observe protection, uphold order, and enforce regulations for the facility regarding the premises, personnel and visitors
Deny access of unauthorized individuals/vehicles
Briefing the visitor/contractor on applicable security/safety procedures
Ensure that all Security Shift documentation is completed, legible and accurate
Ticketing of incoming alarms
Monitor and respond to all alarms and emergency situations to maintain a safe and secure work environment
Deter and/or report policy violations, malfunctioning equipment, and unsafe behaviours to the Security Supervisor
Escalate any major issues to the Security Supervisor in line with policies and procedures
Escort potential or existing clients, visitors and vendors as required
Deal with customer questions in a prompt, courteous and professional manner
Ensure the compliance of the Vantage Fire Policy and Fire Risk Assessment
Facilitate the weekly fire alarm test and update logbook accordingly
Act as the Chief Fire Marshal taking ownership and managing the situation when there is a fire evacuation