Security Officer / Supervisor (Dual-Rate) - The Casino

Nemacolin Career•Farmington, PA

9d•$17 - $20•Onsite

About The Position

JOB DUTIES AND RESPONSIBILITIES (SECURITY OFFICER): The identification and removal of any individual who is required to be excluded or ejected from the licensed facility under section 1514 of the act, who may be excluded or ejected from the licensed facility under section 1515 of the act or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act. Responsible for completing annual Anti-Money Laundering/Title 31 training Provision of immediate notice to supervisors designated in the internal controls and the casino compliance representatives and the Pennsylvania State Police at the licensed facility upon detecting any individual who is required to be excluded or ejected from the licensed facility under section 1514 or 1515 of the act and Chapter 511a or 513a or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act and Chapter 503a Assist in transporting money, chips, and tokens. Control access to restricted areas Respond promptly and appropriately to customer and team member incidents and accidents. Monitor customer and team member passage in and out of casino for possible underage patrons and other banned individuals. Working knowledge of CMS system including but not limited to the following: Cage, Pit, Credit, Marketing, Players Club, Player Tracking menus and Self-Exclusion display Complete safety inspections/other logs and forms, and write applicable report if necessary Secure areas during incidents or emergencies Write reports as required Ensure the safety and security of all customers and team Any other assigned duties and responsibilities JOB DUTIES AND RESPONSIBILITIES (SECURITY SUPERVISOR): The identification and removal of any individual who is required to be excluded or ejected from the licensed facility under section 1514 of the act, who may be excluded or ejected from the licensed facility under section 1515 of the act or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act The provision of immediate notice to supervisors designated in the internal controls and the casino compliance representatives and the Pennsylvania State Police at the licensed facility upon detecting any individual who is required to be excluded or ejected from the licensed facility under section 1514 or 1515 of the act and Chapter 511a or 513a or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act and Chapter 503a Responsible for completing annual Anti-Money Laundering/Title 31 training Responsible for assisting the Security & Facilities Manager with hiring, interviewing and organizing training to maintain adequate staffing. Also responsible for assisting the Security & Facilities Manager with issuing progressive discipline and terminations of staff when needed Produce reports and/or spreadsheets of Security activities Supervises the Security employees that have a direct report to this position Assist with Security Officer duties and responsibilities when necessary Working knowledge of CMS system including but not limited to the following: Cage, Pit, Credit, Marketing, Players Club, Player Tracking menus and Self-Exclusion display Responsible for observation and evaluation of possibly intoxicated guests Responsible for removing possibly intoxicated guests from property, using all resources available to ensure that the possibly intoxicated guest does not drive off property In the absence of the Security & Facilities Manager, the Security Supervisor assumes overall command and control of the emergency response procedures, including response drills and evacuations Ensures guests are not departing the property impaired by alcohol Supervises Valet employees in the absence of the Valet/Transaction Supervisor Review staffing levels while maintaining and controlling costs on a daily basis reflective of business levels to ensure maximum guest satisfaction Responsible for the supervision and performance of the valet and transportation staff, coaching and counseling as needed to ensure exemplary service Responsible for the time-keeping, payroll, and staffing levels of the department Knowledge of federal, state, local government, and gaming laws including OSHA regulations as applicable Any other assigned duties and responsibilities

Requirements

High School Diploma or GED equivalent required
Must be able to receive and maintain all required certification
Must complete all required company training
Working knowledge of CMS system including but not limited to the following: Cage, Pit, Credit, Marketing, Players Club, Player Tracking menus and Self-Exclusion display
Knowledge of federal, state, local government, and gaming laws including OSHA regulations as applicable

Responsibilities

Identification and removal of individuals required to be excluded or ejected from the licensed facility.
Complete annual Anti-Money Laundering/Title 31 training
Provide immediate notice to supervisors, compliance representatives, and the Pennsylvania State Police upon detecting excluded individuals.
Assist in transporting money, chips, and tokens.
Control access to restricted areas
Respond to customer and team member incidents and accidents.
Monitor customer and team member passage in and out of casino for possible underage patrons and other banned individuals.
Complete safety inspections/other logs and forms, and write applicable report if necessary
Secure areas during incidents or emergencies
Write reports as required
Ensure the safety and security of all customers and team
Assist the Security & Facilities Manager with hiring, interviewing and organizing training to maintain adequate staffing.
Assist the Security & Facilities Manager with issuing progressive discipline and terminations of staff when needed
Produce reports and/or spreadsheets of Security activities
Supervises the Security employees that have a direct report to this position
Assist with Security Officer duties and responsibilities when necessary
Responsible for observation and evaluation of possibly intoxicated guests
Responsible for removing possibly intoxicated guests from property, using all resources available to ensure that the possibly intoxicated guest does not drive off property
In the absence of the Security & Facilities Manager, the Security Supervisor assumes overall command and control of the emergency response procedures, including response drills and evacuations
Ensures guests are not departing the property impaired by alcohol
Supervises Valet employees in the absence of the Valet/Transaction Supervisor
Review staffing levels while maintaining and controlling costs on a daily basis reflective of business levels to ensure maximum guest satisfaction
Responsible for the supervision and performance of the valet and transportation staff, coaching and counseling as needed to ensure exemplary service
Responsible for the time-keeping, payroll, and staffing levels of the department