Security Officer - Retail Site Patrol - Full Time

Allied Universal • Edinburg, TX

8d • $14 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Retail Site Patrol - Full Time in Edinburg, TX , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer at a busy retail location, you will monitor and patrol assigned areas, maintain a visible presence, and help to deter security-related incidents. You will greet guests, support store teams with clear communication, and document observations and/or concerns. At Allied Universal, you will bring agility, reliability, and integrity to every shift, working as one team in a caring culture that puts people first.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients and guests by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities in a retail location.
• Respond to incidents and critical situations in a calm, problem-solving manner, including customer disputes, disturbances, and medical situations, and notify site leadership and/or emergency services as needed.
• Conduct regular and random patrols throughout the store interior, entrances and exits, receiving areas, parking lots, and perimeter to help to deter unwanted activity and identify hazards or maintenance concerns.
• Monitor customer and employee activity for policy violations and unusual behavior, and report observations per site procedures.
• Control access to restricted areas such as back-of-house corridors, stockrooms, and loading docks, using visitor and/or vendor verification procedures when applicable.
• Assist with loss prevention support by observing and reporting suspicious activity, maintaining presence at key areas, and supporting store personnel with incident documentation.
• Operate and monitor security-related systems such as CCTV and alarm panels when assigned, and report system issues per site policy.
• Write clear and timely incident reports, daily activity logs, and patrol documentation, including descriptions of persons, actions, and outcomes.
• Provide directions and general assistance to customers, including escorting individuals to management or designated areas when requested.
• Work with store management and local public responders during incidents, following post orders and established escalation procedures.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees