About The Position

As a Security Officer - Retail Site Patrol - Full Time in Glen Burnie, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer in a retail setting, you will spend much of your shift driving between areas, completing routine patrols, staying highly visible to help to deter security-related issues, and assisting customers and team members with clear communication. This role requires a valid driver’s license. At Allied Universal, you will bring an agile, reliable, and innovative approach, supporting a caring culture built on teamwork and integrity.

Requirements

  • A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
  • A guard card/license is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • A guard card/license is preferred.

Responsibilities

  • Provide customer service to clients, customers, and store associates by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
  • Respond to incidents and critical situations in a calm, problem-solving manner, including customer disturbances, suspected theft activity, and medical incidents, and coordinate with on-site management and/or public responders as directed.
  • Conduct regular and random foot patrols throughout the retail sales floor, stock areas, entrances and exits, cart corrals, and exterior perimeter to help to deter unwanted activity and identify potential concerns.
  • Monitor access points and observe customer and employee activity for unusual behavior, complete required reports, and communicate observations promptly using radios, phones, and/or other approved systems.
  • Support loss prevention and operations by documenting incidents, preserving observations, and assisting with crowd flow, line management, and special events or peak shopping periods as assigned.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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