Security Officer - Retail Patrol - Weekdays
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Retail Patrol - Weekdays in Pleasanton, CA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed Patrol Officer at a busy retail and mall location, where you will conduct routine foot patrols, stay highly visible, and help to discourage security-related incidents. You will support store teams and guests with clear communication, strong customer service, and timely reporting of unusual activity. Bring our agile, reliable, and innovative mindset to a caring culture that puts people first, delivers through teamwork, and acts with integrity.
Requirements
- A state, county, or city issued security license is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to shoppers, associates, and visitors while following Allied Universal procedures, site-specific policies, and emergency response activities as needed.
- Conduct regular and random foot patrols throughout retail sales floors, entrances, parking areas, and perimeter routes; working environments and conditions may vary by location.
- Observe and report suspicious activity, policy violations, and potential hazards, helping to deter unwanted activity and supporting a positive shopping environment.
- Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with store management and local responders when appropriate.
- Complete detailed incident reports, patrol logs, and access or key control documentation using required written and/or electronic systems.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
