Security Officer - Resort
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Roving Unarmed Patrol in Honolulu, HI , you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As an Unarmed Patrol Officer at a hotel and resort location, you will monitor and patrol guest areas, entrances, and back-of-house spaces to help promote a welcoming environment. You will complete routine rounds, stay highly visible to help deter security-related incidents, respond to questions and concerns with calm professionalism, and communicate clearly with staff and guests. At Allied Universal, you will bring integrity, teamwork, and a people-first mindset to every shift.
Requirements
- A state, county, or city issued security license is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- A state, county, or city issued security license is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to guests, staff, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a hotel and resort location.
- Respond to incidents, guest concerns, and/or critical situations in a calm, problem-solving manner, including contacting on-site management and/or local emergency services as required by post orders.
- Conduct regular and random foot patrols throughout public areas, back-of-house spaces, and the exterior perimeter to help to deter unwanted activity and/or identify maintenance or policy issues for reporting.
- Monitor access points and common areas, verifying authorized entry where applicable and assisting with visitor directions and general information while maintaining a professional presence.
- Complete routine reports and incident documentation, communicate observations to the next shift and/or site leadership, and follow established escalation procedures for security-related matters.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
