Security Officer Resort Property Patrol
About The Position
As a Security Officer Residential Community Patrol in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join Allied Universal as a Patrol Officer at a hotel and resort location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help deter security-related incidents. This role calls for strong communication, professionalism, and a customer-focused approach while supporting guests and staff. Be part of a team that puts people first, acts with integrity, and delivers reliable, innovative service every day.
Requirements
- A guard card and/or license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to guests, staff, and visitors by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a hotel or resort location.
- Respond to incidents, guest concerns, and critical situations in a calm, professional, problem-solving manner while documenting relevant details and communicating with site contacts as needed.
- Conduct regular and random patrols throughout lobbies, hallways, common areas, parking areas, and perimeter locations to help to deter unwanted activity and/or identify unusual conditions.
- Monitor access points, observe on-site activity, and report maintenance concerns, policy violations, and/or suspicious behavior to the appropriate personnel.
- Support access control, crowd management, and guest assistance during busy periods, special events, and/or after-hours operations in accordance with site-specific procedures.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
