Security Officer - Residential Lobby Concierge
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Flex Lobby Concierge in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer with Allied Universal at a financial institution location, you will be the welcoming first point of contact, supporting access control, visitor management, and lobby presence. You will monitor activity from the front desk, respond to security-related concerns, and communicate clearly with staff and guests. Bring a customer service mindset to help create a professional, people-first experience grounded in integrity, teamwork, and reliability.
Requirements
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to clients and guests by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities at a financial services location.
- Staff the front desk to help manage access control, including greeting visitors, verifying identification, issuing visitor badges, and maintaining visitor and delivery logs.
- Monitor cameras, alarms, and other security-related systems from the reception area and report irregular activity according to post orders.
- Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with site contacts and/or emergency services as needed.
- Complete written and electronic reports, incident documentation, and shift handoff information in a timely manner and in accordance with site requirements.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
