Security Officer Lobby Concierge National Apartments

Allied UniversalPhiladelphia, PA
1d$18Onsite

About The Position

Allied Universal is looking for a Lobby Concierge Guest SpecialistAbility to Give the Absolute Best Guest Service for Residents Must be over the age of 21 As a Lobby Concierge, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Lobby Concierge will greet employees, visitors, vendors, and represent the company brand to all those who pass through the main lobby of the building. The successful candidate must possess a professional demeanor, the ability to balance a myriad of daily tasks, and display superior communication abilities. In addition, this position involves support for quick and effective response to Employee, security, facilities, and other related service needs.

Requirements

  • Must be over the age of 21
  • Customer service oriented with good communication skills (both verbal and written)
  • Professional image and attitude
  • Ability to perform duty in formal business attire and maintain attire to ensure a sharp, clean, and professional appearance
  • Punctual and reliable with the ability to maintain a consistent schedule
  • Must have updated resume uploaded to schedule an interview
  • Be at least 21 years of age for unarmed roles; 21+ years of age for armed roles
  • Possess a high school diploma or equivalent, or 5 years of verifiable experience
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only
  • High school diploma, GED, or 5 years of verifiable experience
  • Possess and maintain an appropriate state-required security certification (“Guard Card”), or be able to obtain one upon employment
  • Minimum of one (1) year of experience in a corporate office setting
  • Work history must include demonstration of: Ability to interact cordially and communicate with the public
  • Ability to work effectively under high stress situations
  • Attention to detail and ability to prioritize and multitask
  • Contributing positively as part of a team, helping out with various tasks

Nice To Haves

  • Prior Hospitality Experience is a PLUS!

Responsibilities

  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
  • Welcome employees, visitors, and guests to campus
  • Effectively utilize the Visitor Management System (VMS) to ensure a smooth check-in process
  • Provides excellent customer service, actively engage with each individual

Benefits

  • Health insurance and 401k plans for full-time positions
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…
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