Security Officer - Residential Flex Front Desk Agent

Allied Universal • New York, NY

1d • $17

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Residential Flex Officer Front Desk Agent in New York, NY , you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer at a residential location, you will welcome residents and guests, support access control and visitor check-in, monitor activity from the lobby area, and communicate concerns to the appropriate contacts. You will help create a professional first impression while supporting security-related procedures with courtesy and clear reporting. At Allied Universal, you will work with a team that is agile, reliable, innovative, and guided by integrity.

Requirements

• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Be comfortable using a computer or tablet, preferred.
• Have a Guard Card and/or license, preferred.
• Have access control and/or badge experience, preferred.
• Have customer service experience, preferred.

Responsibilities

• Provide customer service to residents, visitors, and vendors by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Manage front desk operations including greeting and directing guests, monitoring access points, and supporting visitor and/or vendor check-in and check-out processes per site guidelines.
• Monitor lobby and entrance activity using observation and available systems, and report unusual activity, maintenance concerns, and/or policy issues to site management per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting on-site personnel and/or emergency services when appropriate.
• Complete required reports and logs, communicate shift updates, and support a professional residential environment through consistent policy enforcement and customer-focused service.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED