Security Officer - Reception Desk
About The Position
As a Security Officer - Reception Desk in Danvers, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Officer in a healthcare location, you will be the first point of contact, welcoming staff and visitors, confirming access, issuing badges, and supporting a smooth check-in process. You will monitor entry activity, communicate clearly with onsite teams, and document security-related incidents and requests. At Allied Universal, you will bring integrity, teamwork, and a caring, people-first approach while staying agile, reliable, and innovative throughout each shift.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Greet and screen visitors, issue visitor credentials, and direct guests, patients, vendors, and staff according to facility access guidelines.
- Monitor lobby activity, cameras and/or alarm panels as assigned, and report irregular conditions to site leadership and/or emergency contacts to help to deter unwanted activity.
- Respond to incidents and critical situations in a calm, problem-solving manner, including handling medical facility notifications and documenting actions taken.
- Answer phones, manage sign-in logs, support check-in processes, and complete required reports and shift handoffs per post orders.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
