Security Officer - Reception Desk
About The Position
As a Security Officer - Reception Desk in Newark, NJ, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As a Front Desk Security Officer at a busy hotel and resort location, you will be the first point of contact for guests and staff, supporting a welcoming arrival experience while handling security-related duties. You will monitor activity, manage access and visitor check-ins, respond to concerns, and document incidents with clear communication. At Allied Universal, you will bring an agile, reliable, and innovative mindset, delivering through teamwork and integrity in a people-first culture.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to guests, visitors, and staff at a hotel front desk by following Allied Universal procedures, site-specific policies, and when appropriate, emergency response activities.
- Monitor lobby activity and access points, verify identification and/or credentials when required, and help to deter unauthorized entry by enforcing visitor and key control processes.
- Respond to incidents and critical situations in a calm, problem-solving manner, including guest concerns, disturbances, medical calls, and fire and/or alarm notifications.
- Operate phones, radios, and basic monitoring systems, and communicate clearly with hotel management and local responders as needed.
- Complete daily reports and security-related documentation, including incident reports, log entries, and pass-on information for the next shift.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
