Security Officer Reception Concierge

Allied Universal • Charlotte, NC

2d • $17 • Onsite

About The Position

As a Security Officer Reception Concierge in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk professional in a commercial real estate location, where you will greet tenants and visitors, manage access and visitor logs, and support day-to-day security-related operations through strong communication and service. In this highly visible role, you will represent our agile, reliable, and innovative team with integrity, helping create a welcoming environment while putting people first through teamwork and care.

Requirements

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience

Responsibilities

• Provide customer service to tenants, visitors, and staff by following security-related procedures, location-specific policies, and/or appropriate emergency response activities at a commercial real estate location.
• Monitor lobby and front desk activity, assist with visitor check-in and access control processes, and help to address questions or concerns in a professional manner.
• Respond to incidents and critical situations in a calm, problem-solving manner, and communicate with property management, emergency services, and/or Allied Universal leadership as needed.
• Maintain awareness of cameras, alarms, and entry points from the front desk, and document security-related activities, incidents, and/or unusual observations according to site procedures.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees