Security Officer Shopping Center

Allied Universal • Irving, TX

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Team in Irving, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed patrol officer at a busy retail location, where you will conduct routine patrols, remain highly visible to help deter security-related incidents, and support a welcoming experience through strong customer service and communication. In this role, you will bring a caring, reliable approach, work collaboratively with your team, and act with integrity while helping maintain a secure environment for shoppers and staff.

Requirements

• Be at least 18 years of age for unarmed roles.
• Possess a high school diploma or equivalent.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A current guard card and/or license is preferred.
• Customer service experience is preferred.
• CPR and/or First Aid certification is preferred.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a retail location.
• Respond to incidents, guest concerns, and/or critical situations in a calm, problem-solving manner while documenting relevant details and communicating with site contacts when needed.
• Conduct regular and random patrols throughout the store, common areas, entrances, exits, and perimeter to help to deter unwanted activity and observe conditions at the location.
• Monitor access points, report suspicious behavior, and assist with loss prevention awareness by following post orders and established security-related protocols.
• Support employees, visitors, and/or shoppers with directions, assistance requests, and incident reporting while maintaining a professional presence throughout the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees