Security Officer - Part-Time Front Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Part-Time Front Desk in Chicago, IL , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a busy retail and mall location as a Front Desk Officer, serving as the first point of contact for guests, tenants, and vendors. You will greet visitors, manage access procedures, monitor cameras and alarms, document incidents, and communicate clearly with site teams to help support security-related operations. Bring an agile, reliable, and innovative mindset while delivering through teamwork and acting with integrity in a people-first culture.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to tenants, shoppers, vendors, and/or visitors by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail location.
- Staff the front desk by greeting guests, verifying identification when required, issuing badges and/or access credentials, and directing individuals to the appropriate destination.
- Monitor cameras, alarms, and/or communication systems from the front desk, and report suspicious activity or policy concerns to site leadership and/or public responders as needed.
- Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events and completing required reports.
- Assist with key control, package and/or delivery coordination, and communication support for tenant requests, lost and found, and customer service needs.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
