Security Officer - Mall Roving Patrol Driver

Allied Universal•Redmond, WA

2d•$24

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Mall Roving Patrol Driver in Redmond, WA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an unarmed Patrol Officer at a busy retail and mall location, you will complete routine patrols, stay highly visible, and respond to security-related concerns with calm, customer-focused communication. This is a driving post, so you will use a company vehicle to help cover the property, support tenants and guests, and document activity using basic computer or tablet tools. Join Allied Universal to deliver reliable service with integrity and teamwork.

Requirements

A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
Being comfortable using a computer or tablet is preferred.
Customer service experience is preferred.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Responsibilities

Provide customer service to clients and guests by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a retail and mall location.
Respond to incidents and critical situations in a calm, problem-solving manner, including contacting site leadership and/or emergency services as needed.
Conduct regular and random foot patrols throughout common areas, corridors, storefront perimeters, loading areas, and parking areas to help to deter unwanted activity.
Monitor entrances, exits, and high-traffic areas for suspicious or disruptive behavior, and report concerns according to site procedures.
Control access to restricted areas, verify credentials when required, and direct visitors, vendors, and delivery personnel to appropriate locations.
Assist with crowd management during peak shopping hours and special events by providing presence, directions, and de-escalation support when needed.
Support loss prevention and incident response efforts by observing and documenting unusual activity and coordinating with authorized store representatives when requested.
Complete shift reports, patrol logs, and incident documentation using Allied Universal reporting processes and client-required tools.
Operate communication equipment and/or access control systems as assigned, and relay accurate information to supervisors and on-site personnel.
Participate in site-specific training and follow post orders to support consistent security-related operations across the property.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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