Security Officer - Main Lobby Desk

Allied Universal • Richfield, OH

1d • $18 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Main Lobby Desk in RICHFIELD, OH, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a financial institution location, you will be the welcoming first point of contact, checking in visitors, verifying credentials, issuing badges, and guiding guests to the right destination. You will monitor access points, watch cameras and/or alarms, document security-related activity, and communicate concerns to onsite teams. Join Allied Universal where we stay agile, reliable, and innovative, lead with care, and deliver through teamwork with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients and visitors at the front desk by following Allied Universal post orders, site-specific policies, and/or emergency response procedures.
• Control access to the location by greeting and screening visitors, confirming appointments, issuing visitor credentials, and maintaining visitor and contractor logs.
• Answer phones and respond to inquiries, route calls or requests to the appropriate department, and communicate clearly with client personnel regarding security-related concerns.
• Monitor lobby activity and security-related systems such as cameras and alarms as assigned, and report unusual activity or policy violations to the appropriate contacts.
• Respond to incidents and critical situations in a calm, problem-solving manner, completing required documentation and incident reports in a timely manner.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED